Mo Chen Email & Phone Number
Who is Mo Chen? Overview
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Mo Chen is listed as Software Licensing Coordinator at University of Canterbury, a company with 4565 employees, based in Christchurch, Canterbury, New Zealand. AeroLeads shows a matched LinkedIn profile for Mo Chen.
Mo Chen previously worked as Service Desk Analyst at Lincoln University (Nz) and Firstline Analyst at Anz. Mo Chen holds Bachelor Of Arts - Ba, 3D Animation (It Related) from Beijing Forestry University.
Email format at University of Canterbury
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About Mo Chen
Enthusiastic Devops engineer with strong problem-solving skills. With two years of IT helpdesk experience and some proven hands-on AWS experience, I endeavour to deliver exceptional cloud solutions. I am a fast-learner, analytical thinker with a growth mindset.Cloud certifications include:• AWS Solution Architect Associate (SAA-C03)• AWS Developer Associate(DVA-C02)• AWS Cloud Practitioner (CLF-C03)• MS Azure Fundamentals (AZ-900)
Mo Chen's current company
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Mo Chen work experience
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Service Desk Analyst
Current
Firstline Analyst
- Provide 1st level IT support to about 7000 ANZ staff through phone, chat, self-service ticket, and Tech bar.
- With a strong interests in cloud, I started my cloud learning journey with an internal mentor in June 2023, followed by weekly shadowing of ANZ’s AWS team. I also did many hands-on projects and passed 3 AWS cloud.
- Proficient in providing first-line technical support, troubleshooting hardware and software issues, and resolving user inquiries in a timely manner. Hardware support includes laptop, desktop, COPE, Thin Client.
- Software support includes: Office 365, Outlook&Teams, Citrix VDI, Jabber, MAM&MDM, Azure, SharePoint, Shared folder, etc.
- Excellent customer service and communication skills, with the ability to effectively communicate technical concepts to non-technical individuals.Achievements
- Ka Mau Te Wehi (awsome) Awards - 2024Q2. Acknowledged for consistently delivering exceptional service in the role, I received recognition as one of only two recipients of this prestigious award across the ANZ.
Relieve Teacher
Early Childhood Education Teacher
Reliver Teacher
Network Technician
- Offered internet issue solutions for over 28,000 teachers and students in my university
- Including phone and face-to-face technical support
- Door-to-door network support when needed
Mo Chen education
Bachelor Of Arts - Ba, 3D Animation (It Related)
Master Of Fine Arts - Mfa, Art Design
Graduate Diploma, Early Childhood Education And Teaching
Frequently asked questions about Mo Chen
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What company does Mo Chen work for?
Mo Chen works for University of Canterbury.
What is Mo Chen's role at University of Canterbury?
Mo Chen is listed as Software Licensing Coordinator at University of Canterbury.
Where is Mo Chen based?
Mo Chen is based in Christchurch, Canterbury, New Zealand while working with University of Canterbury.
What companies has Mo Chen worked for?
Mo Chen has worked for University Of Canterbury, Lincoln University (Nz), Anz, Jitbug, and Evolve Education Group.
How can I contact Mo Chen?
You can use AeroLeads to view verified contact signals for Mo Chen at University of Canterbury, including work email, phone, and LinkedIn data when available.
What schools did Mo Chen attend?
Mo Chen holds Bachelor Of Arts - Ba, 3D Animation (It Related) from Beijing Forestry University.
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