Mohamed Al-Olama Email & Phone Number

Cairo, Cairo, Egypt

• Communicating with clients to understand their needs and explain mall value and building relationships with clients based on trust and respect.• Collaborating with internal departments to facilitate client need fulfilment also identifying mall trends.• Keeping accurate records pertaining to clients.• Maintaining updated knowledge of company services.

Egypt

• Communicating with clients to understand their needs and explain mall value and building relationships with clients based on trust and respect.• Collaborating with internal departments to facilitate client need fulfilment also identifying mall trends.• Keeping accurate records pertaining to clients.• Resolving complaints and preventing additional issues by improving processes.• Monitoring the social media to full fill all customer needs.• Direct employees in construction and maintenance procedures to ensure effectiveness and efficiency, as well as compliance with all applicable regulations and authorities having jurisdiction.• Provide leadership in development and implementation of maintenance practices .• Provide leadership, including planning, coaching, reviewing, and rewarding.• Ensure that Department purchasing follows the guidelines established by the Board.• Assist the Manager of Facilities in the development of long range maintenance / facility plans and budgets.• Direct the daily maintenance schedules and resources required to effectively and efficiently complete tasks in a timely fashionMaintain awareness of codes and regulations; converse with inspectors for regulatory agencies within the area of accountability.• Promote safe work practices in accordance with Occupational Health & Safety, Board Policy and directives by Manager of Facilities.• Manage in the area of energy management and potential cost saving measures.• Responsible for implementation, operation and management of the preventative maintenance program.• Prepare reports as required by the Manager of Facilities. (IE. Budget, cost estimates, planning) Be knowledgeable about and supportive of Administrative Procedures and directives.• Be willing to engage in lifelong learning with respect to professional development, training, in service and courses of study.• Perform other duties as may be required or assigned by the Manager of Facilities.

Egypt

• Communicating with clients to understand their needs and explain mall value and building relationships with clients based on trust and respect.• Collaborating with internal departments to facilitate client need fulfilment also identifying mall trends.• Keeping accurate records pertaining to clients. • Maintaining updated knowledge of company services. • Resolving complaints and preventing additional issues by improving processes.• Monitoring the social media to full fill all customer needs.

Kuwait

• Create and develop the management function in keeping with local regulatory requirements and internal controls and processes.• Management of the weekly, monthly, quarterly and yearly group and regulatory reporting, assisting external auditors for statutory audits• Devise & implement policies, systems and procedures in order to streamline the Company’s internal systems.• Cooperate with the banks and financial institutions.• Monitoring for all transaction that made by tellers before sent to destination.• Ensuring the timely and accurate execution of transactions.

Egypt

• Evaluate accounting systems for weaknesses.• Design and monitor internal controls.• Determine the degree of organizational fraud risk.• Interpret financial data for unusual trends and follow up on fraud indicators.

Egypt

• Ensure departmental adherence to applicable laws and regulations.• Recordkeeping.• Manage other employees.• Schedule, route, maintain, and track transport vehicles.• Negotiate with suppliers.• Resolve disputes.• Analyze the effectiveness of operations.• Implement and enforce transportation scheduling and policy changes.

Diploma, Supply Chain

Management Information Systems, General, Excellent