Mo Smith

Mo Smith Email and Phone Number

Operations Manager @ Milestone Technologies, Inc.
fremont, california, united states
Mo Smith's Location
San Jose, California, United States, United States
Mo Smith's Contact Details

Mo Smith work email

Mo Smith personal email

n/a
About Mo Smith

Mo Smith is a Operations Manager at Milestone Technologies, Inc.. He possess expertise in customer service, research, inventory management, customer satisfaction, catering and 4 more skills.

Mo Smith's Current Company Details
Milestone Technologies, Inc.

Milestone Technologies, Inc.

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Operations Manager
fremont, california, united states
Website:
milestonepowered.com
Employees:
1491
Mo Smith Work Experience Details
  • Milestone Technologies, Inc.
    Operations Manager
    Milestone Technologies, Inc. Dec 2021 - Present
    Mountain View, California, United States
    Manage global team of 54 AV event support technicians, coordinators, team leads, and regional supervisors
    View
  • Milestone Technologies, Inc.
    Manager Av / Vc Technical Operations
    Milestone Technologies, Inc. Sep 2020 - Dec 2021
    United States
    - Managed a team of 12 onsite event support technicians based in NorCal supporting 2000 events per year- Deployed urgent event support helpdesk program to connect users with technical support services for high priority event issues
    View
  • Astreya
    Event Support Operations Technician
    Astreya Sep 2018 - Sep 2020
    Sunnyvale, California
    Provided onsite white glove av support for high profile corporate eventsCreated training and documentation for newly developed role
    View
  • Astreya
    Equipment Maintenance Technician
    Astreya Sep 2017 - Aug 2018
    Mountain View
    •Supporting over 600 conference room AV systems, including installation of equipment, preventive health checks, in-depth troubleshooting, & resolution of any issues found•Using ticketing system to report individual work accomplishments & track Service Level Agreements (SLAs)•Inventory management & e-recycling•Contributing to large scale global projects at multiple sites within the Bay Area•Interfacing with internal & external customers & manufacture vendors to create the best user experience possible with supported systems, earning a reputation for excellent customer service
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  • Oracle
    Ed Center Support
    Oracle Aug 2015 - Aug 2017
    Belmont, Ca
    •Diagnosing & resolving of on-site technical issues with printers & 100 classroom workstations, escalating to local sysadmins when necessary•Event planning & resolving non-technical issues with Facilities, Scheduling, & Security•Installing, configuring, & retiring equipment•Inventory management of all class materials & supplies•Providing friendly, professional, & accurate service to all Ed Center students & instructors
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  • Bon Appétit Management Company
    Administrative Assistant
    Bon Appétit Management Company Jul 2013 - Jun 2015
    Stanford, Ca
    •Responsible for a high volume of communications: 50-200 daily phone & email exchanges•Negotiating with clients & vendors to create seamless events within budget•Inventory management, monitoring purchasing activity, & daily ordering•Designing monthly marketing calendar promoted through social media outlets•New hire training
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Mo Smith Skills

Customer Service Research Inventory Management Customer Satisfaction Catering Av Systems Event Planning Telecommunications Training

Mo Smith Education Details

Frequently Asked Questions about Mo Smith

What company does Mo Smith work for?

Mo Smith works for Milestone Technologies, Inc.

What is Mo Smith's role at the current company?

Mo Smith's current role is Operations Manager.

What is Mo Smith's email address?

Mo Smith's email address is ms****@****red.com

What schools did Mo Smith attend?

Mo Smith attended Uc Berkeley Extension, De Anza College, Chabot College, University Of California, Riverside, Centennial High School.

What skills is Mo Smith known for?

Mo Smith has skills like Customer Service, Research, Inventory Management, Customer Satisfaction, Catering, Av Systems, Event Planning, Telecommunications, Training.

Who are Mo Smith's colleagues?

Mo Smith's colleagues are Bryan Dominguez, Allan Mascarin, Abid Husain, Lynda Gates, Jennifer Flores, Doris Chan, Tyler Goldfisher.

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