Mo Yang Email & Phone Number

Auckland, New Zealand

• Work with residential and commercial connections and developments, developing the scope and agreeing commercial terms to enable project delivery• Liaise with Vector’s service providers and internal Vector stakeholders to manage project risk and ensure fit-for-purpose design solutions

Auckland, New Zealand

• Manage New Zealand as a destination. Research, analyse, develop and manage commercially beneficial supplier partnerships to deliver NZ product in accordance with strategic objectives. Track financial performance to maximise revenue. • Responsible for the contracting of product within New Zealand destination portfolio (1000+ suppliers), negotiation of competitive land product ranges, rates, commission levels, inventory for all Helloworld Travel Limited business.

Auckland, New Zealand

• Build and maintain strong relationships with accommodation suppliers as a consultant. Identify regional supply requirements and market trends. Effectively manage the performance of portfolio accounts to maximise production on the Agoda online platform.• Develop and manage a healthy portfolio and sales pipeline. Maximise the Agoda product business potential and drive incremental revenue and growth expectations to meet the company’s business goals: 35% market revenue growth YoY under my management

Taupo | Auckland, New Zealand

• Implement and manage new SOP to streamline the front office department operations and optimise customer service experience for two uber luxury lodges • Restructure the online distribution channels to drive sales growth• Manage corporate events and weddings

Queenstown, New Zealand

• Responsible for the management and supervision of all hotel areas to ensure a consistent 5 star hotel standard of service, including maximising revenue and profits• Chinese market development, run overseas sales calls and manage Chinese online social media

Atlanta, United States

• Manage reservations and guest arrivals/departures in accordance with hotel policies and sales strategies • Handle and resolve customer complaints in pursuit of customer satisfaction

Master Of Business Administration - Mba

Bachelor Of Business Administration, Magna Cum Laude

Activities and Societies: Leadership Award in Extra Curricular Activities