Mo’Men Saad Email & Phone Number

Giza, Giza Governorate, Eg

Cairo, Egypt

Cairo, Egypt

Cairo, Egypt

- Build long-term relationships with existing, as well as, new clients.- Identify growth opportunities and potential deals within our market segments.- Increase revenue and retention rate for my accounts through approaching and up selling.- Ensuring that customer requests are responded to in an accurate and timely manner.- Help the business meet sales and revenue goals.- Negotiation and planning for short and long-term subscriptions.- Align with cross-functional teams to meet clients’ expectations.

Cairo, Egypt

Cairo Governorate, Egypt

- Monitor remote/side by side calls.- Delivering training sessions and orientation sessions for newcomers.- Train, coach and mentor staff in best practices and program quality expectations.- Identify operational issues and suggest possible improvements.- Delivering coaching sessions to agents and tracking the outcome of the coaching.

Cairo Governorate, Egypt

- Confirm client bookings with hotels.- Find solutions to the customer with the hotels and the agent.- Make reservation for the customer to all over the world.- Provide all of the client's needs a transportation and aviation and hotel.

1-Oct, Giza Governorate, Egypt

- Facilitate and lead holidays and tours for groups and individuals.- Assist participants to have a fun, safe and enjoyable holiday.- Encourage holiday participants to explore a range of leisure opportunities and encourage decision making.- Take responsibility for specific programs and activities as requested.

Misr Al-Qadima, Cairo Governorate, Egypt

- Deliver excellent customer service, at all times.- Arrange all reservations, cancellations and no-shows, in line with company policy.- Keep up to date with current promotions and hotel pricing, to provide information to guests.- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.

Nasr City 1, Cairo Governorate, Egypt

- Solving software and networks problems. - Securing the Server.- Monitoring/Tuning server Performance.- Managing user/group accounts.- Publishing & managing the website contents and interacting with clients.- Sometimes helping in recruiting staff - this includes developing job descriptions and person specifications, preparing advertisements, checking application forms and selecting candidates.

Cairo Governorate, Egypt

- Facilitate and lead holidays and tours for groups and individuals.- Assist participants to have a fun, safe and enjoyable holiday.- Encourage holiday participants to explore a range of leisure opportunities and encourage decision making.- Take responsibility for specific programs and activities as requested.

Nasr City 2, Cairo Governorate, Egypt

- Providing general and specific advice about different travel destinations.- Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met.- Making arrangements for transport, accommodation, tours, and activities.- Contacting airlines, hotels, and ground transport companies such as coach operators to make suitableArrangements.- Advising the customer about travel issues including required documentation and financial matters, such as appropriate exchange rates.- Using the computer database to research information about fares and hotel ratings.- Planning and advertising different promotions.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Tourism And Travel Services Management