Moa Hedman Email & Phone Number

Stockholm, Se

Stockholm, Sweden

London, United Kingdom

London, United Kingdom

My role at Deltek is to help the professional services, consulting, Architecture & engineering firms across the Nordic region to choose the right business solution, improve margin and increase growth. Deltek is a global software company with deep sector knowledge and our speciality is project-based ERP systems, delivering unrivalled profitability, growth and improved cash-flow.We’re known and loved in the industry and look after some of the world’s largest Marcom's, Architectural and Engineering groups.

London, United Kingdom

Stockholm

- Act as a key point of contact for customers and visitors providing a professional and friendly service as well as delivering an exceptional first impression.- Serve as a primary resource in assisting customers within the centre; whether showing a customer to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.- Provide a great environment for our customers by taking pride in continually keeping the centre“show ready” by ensuring the business lounge conference rooms, show offices and common areasare spotless and prepared for our next guests at all times.- The CSR becomes an extension of our customer’s team by delivering their mail, answering theirphones, sending their packages, ordering their office supplies, booking their meeting rooms,preparing their meeting rooms and ensuring that they are able to concentrate on their work, while wemanage their office needs.- Serve as a resource for customers seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner.- Demonstrate a true passion for customer service by proactively seeking ways to surprise and delight our customers and guests, always going above and beyond.