Michael Oaks Email & Phone Number

Carmel, Indiana, Us

- Lead and participate in design discussions to define user requirements and translate them to solutions, advising users on best practices and cross functional dependencies. - Enhancement and Configuration of business processes - Build and maintain custom reports and dashboards for cross functional teams- Ensure data security, compliance, integrity, testing of system changes, and analyzing data flows within Workday - Support, build, and maintain integrations flowing to and from Workday- Develop library of training materials and resources for Workday functional users- Assist users with security-related issues, troubleshooting access problems, and providing guidance on security best practices. - Support Workday release testing and reviewing of new enhancements that can benefit the organization

- Create and manage custom reports and dashboards using Workday reporting functionality(BIRT, Advanced, Matrix, Composite).- Communicate across Workday functional and technical teams to ensure project teams are aligned.- Educate Franciscan colleagues on Workday system by hosting knowledge sessions on a givensubject and providing Workday resource materials.- Help troubleshoot Workday issues related to security.

Chicago, Il, Us

- Gather requirements from key stakeholders on technical integrations- Design and build integrations using Advanced reports, EIB's, and Core Connectors- Recommend best practices for Workday Enterprise system

Indianapolis, In, Us

Indianapolis, In, Us

Client: Allison TransmissionsResponsibilities: Assigned as a business analyst under the project management office(PMO)- Gather high level and detailed requirements for a variety of projects- Conduct stakeholder meetings for elicitation of project information- Build out and update business process flows using proper BPMN(Business process mapping notation)- Test applications for quality assuranceNotable Projects: - Implemented Cisco Webex and Jabber- Implemented Master Data Services- Implemented Microsoft Bitlocker, SCCM and IntuneClient: Community Health NetworkResponsibilities: Assigned as Business Analyst on Application Architecture project - Identify all applications that Community Health uses network wide- Conduct interviews and capture data on all applications from Community employees- Input data on all applications into ServiceNow- Enhance and improve ServiceNow architecture- Analyze trends in the application data Notable Projects at Community:The application realization project helped Community Health analyze all of the applications/software they use as a company. Client: Liberty Mutual InsuranceResponsibilities: Assigned as a Data Analyst on an integration project assisting in the movement of data to a new operational data store• Translate business requirements into functional mapping requirements, backed up with thorough documentation• Analyze data mappings - identifying source, target, and data transformation rules• Perform data integration analysis utilizing XML tools, SQL Queries, policy creation, business input, and testing• Review and rework data mappings to support productivity and quality of team• Assist in resolving defects and data issues, communicating risks and potential solutions to the issues at hand• Policy quote entry and testing for various lines of business to support project work• Effectively communicate with external clients and internal teams to deliver results in a timely manner

Indianapolis, In, Us

Client: Eli LillyResponsibilities: - Design and test functional SharePoint sites based on detailed requirements from key stakeholders- Analyze pain points in business processes and present solutions based on the platform- Create and update job aids to facilitate future state of software applications- Build forecasting reports in Excel using data from various applications- Perform quality assurance on data in SAP and Planisware- Effectively communicate across external departments and internal teams to deliver results- Execute daily reports to in SAP verify systems and software are operating correctly

Muncie, In, Us

• Secure student information and process equipment through LEMIR database• Manage rental transactions and track inventory on all technology equipment• Provide campus wide technical support for Apple products, projectors, and additional technologies

Muncie, In, Us

• Analyzed financial statements to check for problematic trends using Moody’s financial software • Assessed credit worthiness of loan applicants for loans under $500,000• Evaluated vendor performance to ensure productivity following generally accepted accounting principles

Washington, Dc, Us

-Liaison between FedEx and USDA, oversaw FedEx employees to ensure correct protocols were followed- Inspected bug traps and documented potential agricultural threats- Monitored FedEx cargo planes at Indianapolis International Airport for potential pests

• Served the troops stationed at Atterbury. • Maintained clean facilities • Assisted with stocking shelves and taking inventory

Master Of Science (M.S.), Information Technology

Bachelor Of Science (B.S.), Business Administration And Management, General

Sociology