Technical Product Manager
Current• Prioritized roadmap in order to achieve product goals and metrics.• Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.• Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.• Proposed and implemented system enhancements to improve performance and reliability of unified digital platform.• Identified issues, analyzed information and provided solutions to problems.• Planned, designed, and scheduled phases for large projects.• Managed projects from procurement to commission.• Negotiated and managed third-party contracts related to project deliverables.• Drafted project reports to identify successful outcomes, insights and future recommendations.• Developed and implemented strategic project plans to meet business objectives and provided detailed project status to stakeholders and executive management.• Successfully led Digital Transformation project on Internal Operations pillar to achieve 100% Paperless initiative.• Designed and Managed in-house product of Forensic Unified Digital Platform to manage Forensics and Criminal Lab.• Led diversified team of developers, devOps and administrators to ensure robustness and sustainable products.• Successfully led City Maker project to collaborate on reengineering and redesigning government integrated services with alignment of 12 Dubai Government Departments.• Continuous learning different business needs, Analyze demands and propose proper solution with alignment of institution targets and KPIs.• Study As-is-Process and suggest optimizations and analyze gaps to come up with better/enhanced process.• Managed implementation and launch of multiple web applications and systems.• Managed relationships with vendors and contractors to ensure IT services were properly supported.• Prepared RFI documents with alignment of Business Managers, Evaluate RFP documents.
