Moataz Ezzat Email & Phone Number

Cairo, Egypt

Egypt

• Responsible for the day to day and future operational effectiveness of the bank operations. Responsible for 180 staff and budgets of EGP 150m Responsible for managing all activates related to all operation functions.
• Ensure that bank strategy was clearly communicated to all team members and our strategy and process was aligned to met the bank strategy.
• Enhance the day to day activity and proceed with any automation which help reduce the manual work, increase efficiency, reduce TAT and increase productivity
• Manage the cost line in effective way by trying to reduce the cost and remove the unneeded cost within the process
• Search for new ideas and new product to support business growth and bank strategy
• Ensure Bank plan in place to replace key positions

Barclays Bank Egypt

Responsible for managing Assets & Liabilites, Cards Centre and insurance & Investement Operations.- Set manual, process maps, SLA that needed to be followed.- Managing and problem solving for all problems - Manage the Account Opening process and insure full complinace with Barclays Rules and reagulation in additional to Centeral Bank of Egypt Rules and.

Egypt

Establishing Card Center Unit to be able to handle the increase in Cards number.- Set manual, process maps, SLA that needed to be followed.- Managing and problem solving of all Cards Operations functions.- Ensure that card was issued and delivered to C/H on the agreed TAT.- Handling the relationship with courier companies, MSCC, NPC and any other vendor.