Moataz Soliman Email and Phone Number

Raise brand awareness by working across all levels and departments of our organization to findwhat makes us unique, uncover consumer insights and deliver innovative marketing campaigns.Analyze brand positioning and translate that into plans.Evalute carrier performance and advise to improve process.develop purchasing strategies and oversee the purchasing team in their daily activities ofsourcing suppliers and purchasing products, equipment, and services.Arrange meetings with international suppliers.Managing supplier relations and negotiating contracts, prices and timelines.Inspect goods & samples and give technical advise.Preparing cost estimates and managing budgets.Establish performance specifications, cost and price parameters, market applications and salesestimates.Measure and report performance of all marketing campaigns, KPIs.Monitor market trends, research consumer markets and competitors’ activitiesOversee new and ongoing marketing and advertising activities.Monitor product distribution and consumer reactions.Devise innovative growth strategies.

•Supporting & specialized with big scale customers in crushers & mining had given me opportunity to develop existing customers' stocks setting the operation.Parts stocking / planning, product support initiatives & programs, repair options, site performance management, technologies, customers relations management, onsite support structuring & management is part of my role.• Identify prospects, develop current and future customer relationships, evaluate needs; make recommendations using proper application principals, make effective sales presentations and close sales.• Analyze the market, competitive situations and implement a sales strategy consistent with the department’s long- range sales objectives. • Achieve annual forecasted sales and account goals set forth by management.• Contributes to sales profitability by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.• Understand and follow credit department procedures and policies to obtain credit approval for all customers. Assist credit department with collection problems.• Keep current on the activities of competitors and advise supervisor and document those activities which can affect the success of company objectives.• Keep current on all product policies, factory lead-times and marketing programs.• Maintain activities, opportunities, accounts, sales funnel and contact information in SalesLink.

Learn, instruct and direct fresh parts counter.Measure performance by many factors:• Revenue.• Number of customer returns.• Customer orders.• Order completeness.• Customer satisfaction/loyalty.• Close Rate.• General cash/credit accounting.• Lost sales reporting.Wide experience on parts operation, stock levels, demand levels, replenishment ,dead stock and physical counts.Focused support programs and solutions to meet customer expectations out of the usage of CAT machines and being supported by CAT dealers.

• Sell parts to all fax-in, email-in, call-in, and walk-in customers.• Ascertain part number; inspect worn, damaged, or defective part to determine customer need.• Discuss features and benefits of alternative solutions (repair options) and offer those solutions to the customer (e.g., General Duty/Reman/Used).• Advise customer of additional related parts (e.g., gaskets/seals/hardware).• Maintain accurate customer and equipment information in the CRM.• Keep customers informed of new parts, services available, and dealer merchandising programs.• Advise customer on substitution of part when replacement is not available.• Support Product Support Field Sales/Inside Sales/Machine Sales/Service Force.• Participate and complete training as required and/or available.

Familiar with the technical aspects of machines, equipment, and technology used in different field projects. 2 years of hard work &deep courses made me excellent problem-solver and be able to manage crises when they arise.