Moataz Ali personal email
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Dear Sirs,An experienced and influential IT Director with a successful background in B2B, professional services, consultancy & business-driven, with a broad range of IT leadership experience having worked for world-class organizations. I am responsible for all Business Service capabilities spanning Information Technology, Financial Operations, HR Services. Highly skilled in digital transformation with a proven track record of achieving positive results for large global organizations. Dedicated to creating processes and models to fully leverage change in a strategic manner. A proven track record of digitalization strategy, innovation, business development, product management and marketing in telecoms and technology markets. Experience in planning, building and launching new digitalized businesses. Harnessing researchers, strategists and designers across service, product, brand, digital user experience and intelligent connected platform technology domains of cloud and big data.I have more than 24 years of experience in the IT industry, a multi-skilled technical architect with comprehensive experience in designing, developing, and deploying architectures and infrastructure for software applications. Multi-talented with good all-around technical skills and the ability to develop and maintain close working relationships with other support and development teams. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end-users through a positive, well organized, and structured work ethic. An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance, and an up to date networking consultancy service to both colleagues and clients. A highly competent and organized systems administrator with experience in software procurement, installation, administration & compatibility. Possessing a proven ability to assist with the day-to-day running of an IT department and its business IT systems. Extensive knowledge of monitoring and controlling data security within guidelines to ensure compliance and report on possible improvements.
Contrax Egypt
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Executive DirectorContrax EgyptEgypt
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It ManagerIntermark Nov 2012 - Sep 2015Cairo Governorate, Egypt• Implementing Microsoft Exchange 2013 systems Project • Implementing Microsoft Windows 2012 systems (Active Directory) Project • Responsible for Backups Servers • Working in a project to install VoIP (Voice Over Internet Protocol)• Develop and implement policies and procedures for electronic data processing and computer• Manage the IT Site Infrastructure Services.• Manage the IT business relationship.• Manage the support team and plan the site resources requirements.• Plan and manage the local IT budget with the CEO.• Manage the smooth delivery of local and Global IT Infra projects, applications and IT program.• Manage the client satisfaction of the offered IT services.• Maintain and improve the level of services quality alignment between business and IT• Planning the stages of the project and how each affects the business• Coordinating the project team• Adjusting the plans where needed• Making sure there is a smooth change over from the old system to the new one• Keeping management and clients updated on progress.• Manage the IT products and Services license renewal.• Help the global teams achieve better effectiveness in resources optimization and in delivering enhanced service.• Support and contribute to the local and regional IT Projects initiatives.• Monitor, maintain and improve the alignment between business activities and service quality.• Monitor and ensure that all activities are align with the objectives of the IT strategy Plan -
It ManagerJovi Tronix Jan 2010 - Nov 2012Giza Governorate, EgyptResponsible for the implementation of technology, directing the work of systems and business analysts, developers, support specialists and other computer-related workers, this required to have the right experience and technical expertise, coupled with an understanding of business and management principles My duties depended on the employing organization and the complexity of its information systems, but standard responsibilities included:• Implementing ERP systems Project (Microsoft dynamics Axapta)• Responsible for Company Website• Responsible for Warranty card for our products • Develop and implement policies and procedures for electronic data processing and computer• Systems operations and development• Plan, organize, manage, monitor and evaluate the different activities related to computer systems and electronic processing of information.• Manage work teams responsible for ensuring the quality and operation of computer systems, software, telecommunications and networks.• Establish rules and procedures to enable the proper implementation of IT systems.• Diagnose and provide solutions to recurring problems that require special attention.• Plan, develop and Manage the ICT budget and obtain competitive prices from suppliers to ensure cost effectiveness• Schedule upgrades and security backups of hardware and software systems• Research and install new systems.• Guarantee the smooth running of all ICT systems, including anti-virus software, print services and email provision.• Provide secure access to the network for remote users.• Secure data from internal and external attack.• Offer users appropriate support and advice.• Manage crisis situations, which may involve complex technical hardware or software problems• Keep up to date with the latest technologies. -
System Section Head & Deputy Managing DirectorSystem Section Head & Deputy Managing Director Wood Steel Furniture Co. (Sister Company From Mobica) Mar 2007 - Jan 2010Giza Governorate, Egypt• Data processing (EDP) Electronic data processing, the use of automated methods to process commercial data• Develop and implement policies and procedures for electronic data processing and computer• Systems operations and development• Hire and manage information systems personnel and contractors to design, develop implement, Operate and administer computer & telecommunications software, networks and information Systems. • Control the computer systems budgets and expenditures• Implementing SAP ERP (Enterprise Resource Planning)• Sizing Hardware (IBM) for SAP ERP • Delegate duties and tasks within the IT department.• Review completed tasks to ascertain compliance with standards.• Monitor all team members and provide necessary advice and guidance.• Perform periodic risk assessments and initiate risk control strategies.• Coach all team members and motivate them to produce desired results.• Organize regular seminars and trainings to teach team members new techniques and methods.• Keep up with trends in the constantly evolving information technology industry.• Perform regular IT audit to discover areas of weaknesses and fortify them.• Work alongside other departments to achieve company goals and visions.• Write and forward regular reports to the management.• Provide solution to any complex IT related challenges in the organization.• Perform regular appraisal of team member’s performance and devise strategies to help with improvement.• Carry out in-depth research to reveal new and better methods of handling functions within the department.• Ensure that the company’s data and information are protect from unauthorized access. -
It Director & ConsultantMinistry Of Higher Education - Projects Management Unit (Pmu) Feb 2004 - Mar 2007Giza Governorate, Egypt• Maintenance for All Hardware, Software Computer & managing and configuring maintenance PMU network and PCs.• Troubleshooting high level managerial (Doctors)• Managing access to the internet by implementing ISA Server 2004 with Surf control web filtering• Implementing and configuring Server (DHCP).• Implementing, Configuring and Maintain UNIX Server (AIX).• Implementing, Configuring and Maintain Jupiter Server (Archiving System)• Design and Implementing Network Infra Structure.• Responsible For new Technology. • Manage crisis situations, which may involve complex technical hardware or software problems• Keep up to date with the latest technologies.• Delegate duties and tasks within the IT department.• Establish rules and procedures to enable the proper implementation of IT systems.• Review completed tasks to ascertain compliance with standards.• Monitor all team members and provide necessary advice and guidance.• Monitor, maintain and improve the alignment between business activities and service quality.• Perform periodic risk assessments and initiate risk control strategies• Network administration of Servers, Routers, Switches Lased Line and Ethernet, Wireless Networking. • Provide solution to any complex IT related challenges in the organization• Managed, installed, configured, upgraded, and performed troubleshooting on routers; NT networks• Carry out in-depth research to reveal new and better methods of handling functions within the department.• Consulting managing all Internal projects of (PMU)• Coach all team members and motivate them to produce desired results
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System AdministratorMobica Group Feb 1999 - Feb 2004• Managing and Implementing for User Desktop Environment by Active Directory.• Applying GPO to manage the User Desktop Environment.• Good Knowledge for access to the internet by implementing Linux Server(Red Hat)• Good Knowledge for Mail Server by Implementing Linux Server (Red Hat).• Implementing and configuring (WSUS) To Update System for User Desktop.• Implementing and configuring (DHCP).• Implementing and maintain all servers, Users and all Branches.• Design & Implementing new infra structure network.• Responsible For new Technology. • Responsible for (President of the board) directly with personal uses for new technology.• Strategy and policy implementation• Created company policies and procedures governing corporate security, email and Internet usage, access control, and incident response• Network design and implementation with emphasis of Video and Voice Communications.• Network administration of Servers, Routers, Switches ISDN and Ethernet, Wireless networking. • Managed, installed, configured, upgraded, and performed troubleshooting on NT networks, supervised a team of 8 technicians, with all sites consisting routers and switches, and at least 2 servers.• Provide various (Business Solution integration) for different Types of organizations. • Training to some topics of MCSE 2003 Courses.• Create weekly reports of problems and solutions
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Senior Team LeadAdvanced Computer Technology (Act) Jun 1995 - Apr 1998• Maintenance for All Hardware, Software Computer and Printers Laser-jet, Inkjet, And Include Network Hardware Staff We Make A lot Of Infrastructure.• Coordinated with management to implement changes and upgrades.• Worked with users to resolve problems and install new network equipment• supporting the roll-out of new applications;• setting up new users' accounts and profiles and dealing with password issues;• responding within agreed time limits to call-outs;• working continuously on a task until completion (or referral to third parties, if appropriate);• Prioritizing and managing many open cases at one time.• Rapidly establishing a good working relationship with customers and other professionals, such as software developers.• Testing and evaluating new technology.• Conducting electrical safety checks on computer equipment.• Lead and mentor the Technical Support Team, perform scheduled staff reviews, communicate and adhere to new procedures, policies and goals.• Monitor queues, assist with daily goals, and conduct quality control to reduce errors and improve procedures.• Establish, recommend and implement policies to ensure quality, timely and efficient design of customer-oriented services.• Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance• Work effectively with other teams implementing strategies to increase profitability, productivity and overall client experience.• Facilitate problem solving and collaboration.• Supervise repair and maintenance of all IT gadgets.• Handle escalated issues from customers.• Ensure discussions and decisions lead toward problems closure.• Motivate and inspire team members.• Provide status reporting of team activities against the program plan or schedule
Moataz Ali Skills
Moataz Ali Education Details
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Orman High School
Frequently Asked Questions about Moataz Ali
What company does Moataz Ali work for?
Moataz Ali works for Contrax Egypt
What is Moataz Ali's role at the current company?
Moataz Ali's current role is Executive Director.
What is Moataz Ali's email address?
Moataz Ali's email address is mo****@****ail.com
What schools did Moataz Ali attend?
Moataz Ali attended Future Academy - Higher Future Institute For Specialized Technological Studies, Orman High School.
What skills is Moataz Ali known for?
Moataz Ali has skills like Telecommunications, It Management, Linux, Itil, Project Management, Tcp/ip, Windows, Network Administration, Troubleshooting, Active Directory, Vpn, Windows Server.
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Moataz Ali
Isms & Bcms Senior Lead Auditor, Quality Systems Consultant At Dxc Technology, Information Security ConsultantEgypt -
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