Moath Hasan, Pmp® Email & Phone Number

Jordan

• Manage team operations, logistics, staffing, and quality control.• Oversee hiring, training, and development of team members.• Maximize productivity through supervision, training, and performance analysis.• Track metrics and drive process efficiency improvements.• Partner with other departments for workflow prioritization and training.• Communicate effectively with managers at different sites, addressing project risks and success.• Strategically plan team and site growth for efficient data delivery.• Troubleshoot and resolve technical and logistical issues.• Lead diverse talent, work cross-functionally, and build consensus.• Ensure timely, accurate, and professional client responses.• Maintain a positive image for Webhelp and adhere to guidelines.• Set and follow up on staff performance objectives and goals.

• Managing a content team consisting of writers, graphic designers, videographers, etc.• Formulating a cross-platform content strategy.• Overseeing recruitment, on-boarding, development, retention, and discipline of staff in accordance withcorporate budgetary objectives and personnel policies.• Collaborating with marketing and design teams to plan and develop site

Bachelor'S Degree, Civil Engineering

Diploma, Surveying Engineering