Responsible for handling complaints of the Ministry of Commerce, RiyadhReview of CRM system for processing customer complaints and auditingCoordination with relevant departments

Develop new business areas, sales markets and products. This includes new customers and partners. Make forecasts to identify future trends. Create business plans and strategies. Identify and secure new market shares. Place the resulting new products on the market. Develop existing business areas. Carry out monitoring and reporting. Perform competitor analysis.

Intake, assess and document the enrollment process, and ensure accurate record keeping in the client management system.Submit documentation to data entry consultant within 48 hours from the time of participant engagement.Plan, organize, and guide service delivery, in joint effort with participants, from beginning to closeout.Make necessary recommendations on the need for additional and external services/activities and provide wrap-around supports as needed.Monitor and evaluate… Show more Intake, assess and document the enrollment process, and ensure accurate record keeping in the client management system.Submit documentation to data entry consultant within 48 hours from the time of participant engagement.Plan, organize, and guide service delivery, in joint effort with participants, from beginning to closeout.Make necessary recommendations on the need for additional and external services/activities and provide wrap-around supports as needed.Monitor and evaluate program progress against contractual grant obligations, and adjust service strategy accordingly to ensure outcomes.Assist with promoting the program to local residents and community organizations.Assist with community mapping and in identifying local resources for program participants.Assist participants with resume and cover letter development.Provide weekly performance reports and communicate challenges affecting outcomes.Other duties as assigned by the Vice President of Workforce Development. Show less

A Customer Support Specialist is a professional who provides assistance and guidance to customers. They are the first point of contact when customers encounter issues, have questions or need help with a product or service. The role of a Customer Support Specialist involves troubleshooting, problem-solving, and maintaining customer satisfaction.

Resolve individual customer problems, detect improvements, and troubleshoot and report gaps in the customer experience.Answering questions or inquiries that the customer needs to know.Providing high quality service that meets all customer needs and enhances their level of satisfaction.Research and view the latest information and products of the company and review the organization's policy from time to time.

Selling food products, settling accounts at the end of work, displaying the company's products, marketing them to customers, and checking the stock of consumer products

Activating the company's sales through special outlets, ensuring their quality, validity, and arranging them to increase sales and develop the company

Selling and displaying the company's products, marketing them to customers, and helping the customer to filter the best options

Organizing the entry and exit of the goods, their inventory, and ensuring their quality to apply the best possible quality for storage