Mohammad O. A. Email & Phone Number

Victoria, Australia

- Engage with internal and external stakeholders, comprehensively understanding their data and reporting requirements. Resolve intermediate to complex issues through collaboration, and create and sustain qualitative and quantitative analyses, ensuring high-quality reporting. Apply rigorous testing to reporting and analytic solutions.- Proactively identify opportunities to enhance data quality and currency. Support the review and quality assurance of team solutions aligned with business requirements. Actively participate in continuous improvement initiatives, emphasizing visualization and reporting principles. Contribute to data governance and management standards, defining critical data elements in the governance catalogue.- Provide operational support for existing Business Intelligence solutions, ensuring adherence to SLAs. Uphold a customer-focused approach and act with urgency, energy, and enthusiasm in tackling new opportunities. Maintain accountability for commitments, fostering a culture of operational excellence.

Melbourne, Victoria, Australia

- Development and maintenance of various reports, metrics, tools, and operational dashboards.- Track metrics and KPIs using Python, R, and PowerBI.- Engage with key stakeholders to make system and database improvements while also working with the systems and optimization team to identify opportunities for improvements.

Keysborough, Victoria, Australia

- Efficiently managed inventory in mainframe database and SSI Schaefer automated storageand retrieval system, ensuring accuracy, and availability of stock as well as on-time systems stock reconciliation.- Provided comprehensive support to different departments, addressing inventory inquiriesacross the receiving, assembly, dispatch, and interstate processes.- Proactively resolved discrepancies in the DBMS, maintaining data integrity and minimizinginventory errors. Additionally, handled short-send claims by customers, investigating rootcauses and implementing corrective measures to enhance order accuracy and improvecustomer satisfaction.

Keysborough, Victoria, Australia

- Efficiently planned and managed daily work schedules for a team of drivers, ensuring clientexpectations and customer satisfaction are consistently met.- Coordinate work overflow to other departments, cross-check daily manifests, and respondpromptly to email and phone inquiries from customers, maintaining a high level ofcommunication and service quality.- Successfully manage own transport company, subcontractedunder Toll Group, while also working as a delivery driver for both ad hoc and permanent runs,covering Melbourne city and a wide range of metropolitan suburbs

Dandenong, Victoria, Australia

- Performing order picking, packing, and palletizing using RF scanner to minimize damages andreverse flows. Stage orders for dispatch.- Operate order picker machinery efficiently to streamline fulfillment processes.- Meet daily picking KPIs, ensuring high productivity levels.

Kabul Province, Afghanistan

Embarked on my USAID journey in September 2007, collaborating with diverse subcontractors, notably Deloitte and Bearing Point. Starting as a Training Need Assessment Team Member, I swiftly progressed to the Analyst role by June 2008, reflecting my dedication and proficiency. In April 2009, I successfully transitioned to the position of Senior Analyst, leading a two-member team in operations spanning civil servant administration entities in Kabul.This impactful tenure extended until January 2012, where I continued as an Analyst under the USAID contractor for IARCSC. This diverse experience deepened my understanding of civil service intricacies, refining my analytical skills in a dynamic professional landscape. A glimpse of my job description include, but not limited to:- Facilitated effective communication by engaging with Afghanistan civil administration HR departments.- Conducted workshops, educating civil servants about the USAID IARCSC project, ensuring widespread comprehension.- Spearheaded an innovative transition from a paper-based to a centralized cloud-based database system. This transformation significantly enhanced security, efficiency, and accessibility within the IARCSC HR management information system, marking a pioneering milestone in Afghanistan's history.

Kabul Province, Afghanistan

Master'S Degree, Business Analytics

Activities and Societies: Chess | Strenght Trainings

Bachelor'S Degree, Logistics, Materials, And Supply Chain Management

Diploma, Business Administration And Management, General

Diploma, Accounting

Certificate 3, Warehousing Operation

Certificate 4, Project Management

Bachelor'S Degree, International Law And Legal Studies