Fraud Investigator
Current- Analysing fraud investigations – having a direct impact on protecting Shop Direct and customers from the risk of Financial Crime.
- Monitor real time queues and identify high risk transactions within the business
- Observe customer transactions to identify fraudulent activity such as account take over.
- Ensure confidentiality of all information collected during investigations
- Determine existing fraud trends by analysing accounts and transaction patterns
- Generate suspicious activity reports and risk management reports for Managers