Mobarak Hossain Email & Phone Number

🚀 Lead the UX team and maintenance of the atomic design system for the AEM (Adobe Experience Manager) team.🚀 Worked with a team of 5 UX, product, and IT professionals to gather requirements, conduct user research, and collaborate with stakeholders to ensure that the designs met the needs of users and the business.🚀 Developed wireframes and prototypes that were tested with users and resulted in a 15% decrease in the number of errors made.🚀 Implemented the designs in a new software application that was released on time and within budget.🚀 Develop creative and innovative user interfaces that are both functional and aesthetically pleasing. 🚀 Work with UX analysts and designers, copywriters, and product managers to create wireframes, mockups, and prototypes.🚀 Analysis user stories to get insights, understand the scope of each project, and attend daily Standups. 🚀 Review user interface designs with teams, collect feedback, and sign-off the projects.🚀 Work with the developer's team to provide a design guide, efficient and effective usability processes, documentation, and workflow.🚀 Participate in Agile development activities including sprint planning, stand-ups, retrospectives, and internal and external demos.🚀 Follow design standards and create the digital style guide for all elements, such as buttons, fonts, forms, tables, colors, icons, navigation, etc.🌟 GLPG Health, a healthcare company, improved its Net Promoter Score (NPS) by 20 points after implementing UX enhancements, resulting in a 15% increase in customer retention and a $5 million increase in annual recurring revenue.🌟 ABBVIE, a pharmaceutical company, gained a 30% increase in market share after investing in UX improvements, leading to a $10 million increase in annual revenue and positioning them as a leading player in the industry.🌟 Unet(UCB Bank) Mobile app 20% increase in customer satisfaction scores and a 15% increase in customer retention.

8Th Floor, Plot # 2, Road No.2, Mohakhali, Dhaka-1212.

🚀 Provided user interface design for large-scale mobile and web-based projects, including dashboards, widgets, products, and apps.• Designed a new dashboard that resulted in a 10% increase in user productivity.• Designed the UX strategy and UI design for Ferdia Driver, a mobile app for bus drivers. I conducted user research to understand the needs of bus drivers, created user personas, designed user flows, wireframes, and prototypes. The app has over 1k users and generated over $100k in revenue in its first year.• Designed the Unet (United Commercial Bank) Internet Banking app, which was downloaded over 100,000 times. The app was praised for its user-friendly interface and its ability to provide users with a secure and convenient way to manage their finances.🚀 Communicated user needs and business requirements to team members in a clear and concise way.• Developed a user persona that helped the team to better understand the target audience.• Created a user journey map that outlined the steps users take to complete a task.• Wrote clear and concise design specifications that were easy for the development team to understand.🚀 Optimised websites for conversions and effective marketing, ensuring that they were visible across all browsers.• Increased the conversion rate of a website by 20% by improving the user experience.• Developed a marketing campaign that resulted in a 15% increase in website traffic.• Made sure that all websites were compliant with accessibility standards.🚀 Contributed to testing efforts by planning tests, building prototypes, observing users, analyzing results, and making recommendations.• Planned and executed user testing studies, resulting in design improvements.• Worked with development teams to implement user testing recommendations.• Analyzed user testing results to identify design improvement opportunities.

Block# D Road# 7 Mirpur 10, Dhaka , Bangladesh

• Collaborated with clients and account managers to understand business objectives and project requirements.• Developed accurate time estimates and quotes for clients.• Created comprehensive design briefs that aligned with client goals.• Generated creative ideas and concepts, including interactive design solutions.• Adapted design briefs within budget and time constraints.• Presented finalized ideas and concepts to clients and account managers.• Proficient in a variety of design software, including CAD, and kept up with emerging technologies.• Demonstrated illustrative skills through rough sketches and print-ready layouts.• Collaborated effectively with printers, copywriters, and photographers.

Bachelor Of Business Studies ( B.B.S ), Business Studies, 2.75 Out Of 4

Higher Secondary Certificate ( H.S.C ), Commerce, 3.70 Out Of 5

Secondary School Certificate ( S.S.C ), Commerce, 4.38 Out Of 5.