Mohammed Mobarki Email & Phone Number

Saudi Arabia

Saudi Arabia

Tabuk, Saudi Arabia

• Working with stakeholders, engineers, capture and prioritize demand for new technological and business led capabilities to enhance F15 simulator system IT Services.• Identified and facilitated opportunities for automation • Oversee IT Field Service operations to ensure high quality and efficiency, and provide regular reports on progress and challenges. • Conduct on-the-job training for direct reports, gather client feedback on IT services, and provide actionable insights to improve performance.• Implement strategies to achieve IT Field Support objectives that align with RSAF’s overarching strategic goals.• ensuring service quality, and managing client relationships.• Monitor the Contractors performance in delivering the requirements of the contract with regards to device availability and capability. • Promote and facilitate close collaboration between internal & external delivery teams• Keep stakeholders informed of project status, identifying and managing project risks, and ensuring that project goals are aligned with business objectives. • Report to the Contractor any limitations or change of status that may affect the training schedule. • Effectively communicate and collaborate with RSAF regarding reports and performance.• Collaborated with team to facilitate key activities, such as upgrades, test new spare parts.• Resolved technical issues within established policies .• Provided regular reporting on project status, standard operations, and requests resulting in increased transparency and improved communication.• Participated in proactive re-engineering activities that provided recommendations to Optimize Solutions• Operational Excellence: Managed digital solutions to ensure resilience and alignment with support services.

Saudi Arabia

• Daily operations and maintenance of the RSAF software and network related activities.• Perform Startup/shutdown procedure.• running of diagnostics, performing preventative maintenance and performing unscheduled maintenance.• Assisting Instructor Pilots as necessary to support mission planning, briefing, execution and debriefing.• Guidance and Collaboration: Facilitate cooperation between AEC team and stakeholders to enhance Operations and maintenance for whole system.• Operational Documentation: Developed and maintained operational procedures, and workflows.• Support and Collaboration: Supported instructor pilots in mission planning and execution, fostering teamwork and open communication.• Digital Operations Model: Aligned and optimized digital processes with RSAF strategic goals for improved performance and quality.• Quality Assurance: Conducted thorough quality assurance reviews and maintained confidentiality of sensitive information. Ensuring quality and performance through testing and optimization.• IT Governance and Compliance: Established IT governance policies and ensured compliance with regulations and best practices.

Saudi Arabia

• Assist engineers with updating, upgrading, troubleshooting. • Making sure that all data are recorded in the database logs and reports. • Database Management for threat database and visual database software configuration management. • Threat environment database/ library maintenance. • Perform DMT Software on-the-job training (OJT) for new Hardware /Software Engineers. • Ensure that incident management and closure activities meet company expected standards and quality. • Cybersecurity: Ensured digital infrastructure security by implementing cybersecurity measures and policies• Data Management: Ensured effective data collection, storage, and utilization for decision-making.• Continuous Improvement: Enhanced digital workflows for better efficiency and productivity• Technical Support and Leadership: Provided technical leadership and support, ensuring scalability, security, and performance standards• Ensure known fixes to common problems are documented within knowledge base. • Facilitate an efficient day to day running of customer infrastructure. • Manage the dispatch and receipt of all IT assets at the base location.

Tabuk, Saudi Arabia

- Reviewing operating systems and software frequently and making any adjustments necessary to keep them running well.- Monitoring system performance and identifying problems that arise- Responding in a timely manner to user-reported errors- Perform upgrades to make systems more secure and efficient- Regularly liaising with IT project managers- Data Analyst: Interpreted data and analyzed results using statistical techniques to derive actionable insights, collaborated to translate insights into business strategies.- Ensuring that the database is adequately backed up and able to be recovered.-Data Analyst: Interpreted data and analyzed results using statistical techniques to derive actionable insights, collaborated to translate insights into business strategies

Master’S Degree From College Of Engineering & Applied Sciences, Computer Science, 3.479 /4

Activities and Societies: Theory of Automata Algorithms Advanced Computer Architecture Operating Systems Advanced Topics in Parallel.

Energy Innovation And Emerging Technologies (Eiet) Program

Activities and Societies: •Strategies for Sustainability •Energy Storage •Planning for a Sustainable Future with Wind, Water and the Sun.

Bachelor'S Degree, Computer Science, 4.25