Duly Responsible for leading the sales department and its day to day operations. Also focused on achieving set sales targets and on winning new business.Responsibilities:• Built and strengthened productive and valuable industry partners and competitors to drive collaboration, engagement and revenue stream development to support strategic business objectives.• Cultivated forward-thinking and innovative strategies for performance-orientated business culture to push progress.• Reviewed and evaluated individual department performance and worked with leadership to improve processes, procedures and practices.• Provided detailed feedback to teams after analysing each employee's responsibilities.• Directed staffing requirements, managed priorities and coordinated work to uphold accuracy and timeliness objectives.• Identified and resolved problems through root cause analysis and research.• Provided customers and clients with outstanding support and services to ensure future business opportunities.• Provided documentation for all processes and upheld compliance with regulations and company policies.• Supervised and maintained day to day operations by managing office workflow and administrative processes.• HR functions including hiring, staffing, training.• Supervised budgets and timelines by carefully reviewing project scope and providing support to Finance Team.• Leadership to a various organisation specialising in service, establishing business direction and actualising plans to meet client expectations and profitability goals.• Facilitated strong support and increased results by boosting internal control systems and procedures.• Developed and maintained business procedures that streamlined operations which lead to a successful business.• Negotiated terms of business acquisitions to increase business base, and diversify its offerings.• Developed key operational initiatives to drive and maintain substantial business growth

(A Group of Companies that has expanding operations across the UK, India, Africa which deals with Western Union Money Transfer, RIA Financial Services, Telephone calling Cards, Event Management, Rent a Car, “Tamarind” Restaurant Chain and Distribution & Trading).Duly responsible for managing a team to deliver excellent results and achieve the highest operational standards across all areas of the business. • Involved in the executive decision-making process with the senior leadership team by generating daily reports to recommend corrective actions and improvements.• Streamlined operational efficiency by delivering recommendations for knowledge-based processes and procedures.• Devised innovative sales and marketing plans to enable market growth by identifying key products, services and customers from data-driven by the allied partners.• Offered expertise to enhance and implement business development plans with routine oversight.• Liaised with senior officers to ensure ongoing quality assurance program integrity.• Strengthened sales and marketing by reviewing process data, developing solutions and monitoring implementation.• Developed complete business plans and operational strategies for a new and existing business.• Managed a team to deliver excellent results and achieve the highest operational standards across all areas of the business.• Identified, interviewed and tested top talents to optimise productivity.• Emended business key plans, including functional specifications, feasibility analysis to facilitate smooth and efficient improvement strategies.• Conferred with financial client representatives to maintain sustainable accounts to bring changes in yearly sales.• Refocused the vision of the business and operations teams to meet changing client demands.