With a Master's degree in Accounting and Finance from Birmingham City University, my current role as a Front of front-of-house assistant has honed my expertise in customer satisfaction and strategic data analysis. The fast-paced nature of the hospitality industry complements my educational background and allows me to apply financial principles to real-world customer service scenarios.I am motivated by the challenge of maintaining high standards in customer engagement and the opportunity to bring my analytical skills to foster an environment of impeccable service.