I'm a passionate individual with a multicultural background, having been born and raised in Bangladesh before moving to Dubai in 2018. I pursued my bachelor's degree in Information System & Management (ISM) from Manipal Academy of Higher Education Dubai.My heart beats for cricket and Bollywood, making me a true Desi at heart. I channel my love for cricket through my dedicated Facebook page with 33k+ followers, where I share regular cricket-related content. In November 2022, I had the privilege of working as a Content Collaboration Creator with the Abu Dhabi T-10 Franchise team, Bangla Tigers, closely collaborating with cricket stars like Mohammed Amir, Shakib Al Hasan, Joe Clarke, Ben Cutting, Iftikhar Ahmed, Benny Howell, and many others.In my current role at Tripppe, I function as a versatile professional dedicated to enhancing our brand's online presence and ensuring a seamless customer experience. I specialize in:*Curating engaging content and executing strategies for a dynamic brand presence on social media.*Optimizing Tripppe's profile on Google Things to Do, highlighting top travel activities to attract more visitors.*Prioritizing customer satisfaction by efficiently handling inquiries and cultivating positive relationships.*Driving online ticket sales through targeted marketing campaigns and continual optimization.I am enthusiastic about connecting with like-minded professionals and exploring opportunities to contribute to Tripppe's success. Let's connect and discuss how I can add value to your network and organization
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Sales And Customer Service RepresentativeTripppeDubai, Ae
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System Analyst & Ui DesignerRuzinn Technology Sep 2023 - PresentDubai, United Arab EmiratesAs a System Analyst at Ruzinn Technology, I test the various portals we've developed for our partner agencies before any updates are released. I conduct thorough User Acceptance Testing (UAT) in a dedicated environment, identifying and reporting bugs or necessary fixes to our development team. I also manage detailed information within our SQL database and handle API access, facilitating seamless integration for agencies that require access to their portals through APIs.In my role as a UI Designer, I create intuitive and engaging designs for these portals and other projects using Figma. My focus is on enhancing user experience while ensuring functionality meets the specific needs of our clients. -
Ui DesignerRuzinn Technology Jul 2023 - Sep 2023Dubai, United Arab EmiratesAs a UI/UX Designer, I craft intuitive website designs using Figma and Adobe InDesign. Additionally, I create graphics assets in Adobe Illustrator, Photoshop, and Canva to support marketing efforts.
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Marketing And Customer Service ManagerTripppe Jul 2023 - PresentUnited Arab Emirates*Google Things to Do: I am responsible for managing Tripppe's presence on Google Things to Do. Through meticulous research and optimization, I strive to showcase the best activities and attractions available in our travel destinations, attracting more visitors to choose Tripppe as their preferred tour operator.*Customer Service Excellence: At Tripppe, customer satisfaction is at the heart of everything we do. I take pride in handling customer service inquiries promptly and efficiently, ensuring a seamless experience for our clients throughout their journey. By resolving concerns and providing exceptional support, I foster positive relationships and strengthen Tripppe's reputation as a trusted travel partner.*Online Ticket Sales: As a key member of the team, I actively contribute to Tripppe's online ticket sales. Leveraging my expertise in marketing and Google Ads, I devise and implement targeted campaigns to drive traffic and conversions. By constantly monitoring and optimizing our marketing efforts, I strive to maximize sales and revenue for the company.
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Customer Service RepresentativeTripppe Feb 2023 - Jun 2023Managed customer inquiries and issues related to online orders, ensuring timely resolution through efficient use of ticketing systems. Collaborated cross-functionally to streamline order fulfillment processes and improve customer experience. Recognized for dedication and outstanding service.
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Content CreatorDubaiwala Mobin Sep 2017 - PresentDubai, United Arab EmiratesWith over 7 years of experience in content creation, I consistently upload daily content related to cricket on my Facebook profile, where I've amassed a following of over 40k+ dedicated followers. My engaging content has led to successful collaborations with numerous well-known brands in the sports industry.
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Digital Marketing And Business Development SpecialistIrha Businessmen Services Sep 2022 - Feb 2023Dubai, United Arab EmiratesDigital Marketing: I curated and posted daily posters for social media using Adobe Photoshop and Illustrator, contributing to a vibrant online presence.Business Development: I proactively reached out to various freezones in the UAE, inquiring about opportunities for opening licenses, demonstrating a strong commitment to expanding the company's reach.Customer Service: Additionally, I handled customer service inquiries, ensuring that clients received the support and assistance they needed during their business endeavors -
CollaboratorBangla Tigers Nov 2022 - Dec 2022Dubai, United Arab Emirates -
Customer Service And Operations ManagerNezam Mohammed Restaurant Dec 2020 - Aug 2022Dubai, United Arab EmiratesIn our family business, I played a pivotal role in ensuring the smooth operation of our establishment. My responsibilities encompassed various aspects of customer service and business management.Customer Service Excellence: I excelled in answering telephone inquiries, taking bookings, and maximizing reservations. Meeting, greeting, and seating guests with a warm and friendly demeanor, I aimed to deliver an exceptional guest experience.Issue Resolution: I took pride in my ability to handle all guest complaints, requests, and inquiries related to food, beverages, and service. This skill allowed us to maintain a high level of guest satisfaction and resolve issues promptly.My experience in our family business provided me with valuable insights into delivering outstanding customer service and effective business management.
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Graphics DesignerCplustv Aug 2020 - Oct 2020Chittagong, BangladeshI completed a remote internship at CPLUS, where I honed my skills in various aspects of graphic design and multimedia production. During this internship, I took on the following responsibilities:Graphic Design: I was responsible for creating and maintaining graphic design content for branded communications and marketing materials. This involved ensuring that the visuals aligned with the company's brand identity and effectively conveyed the intended messages.Photo Editing: I contributed to website and print materials by assisting in photo editing. This role required attention to detail and a keen eye for enhancing the visual appeal of content.File Management: I handled file management and archiving to ensure the safe storage of valuable digital assets, which is crucial for an organized and efficient workflow.Video Production: I also had the opportunity to work on video production and editing, adding another dimension to my multimedia skills.
Mobin Uddin Education Details
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Information System And Management
Frequently Asked Questions about Mobin Uddin
What company does Mobin Uddin work for?
Mobin Uddin works for Tripppe
What is Mobin Uddin's role at the current company?
Mobin Uddin's current role is Sales and Customer Service Representative.
What schools did Mobin Uddin attend?
Mobin Uddin attended Manipal Academy Of Higher Education - Mahe, Dubai.
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Mobin Uddin
Consultant @ Ey | Environmental Engineer | Climate Change And Sustainability ResearcherDublin -
Sheikh Mobin Uddin (HRM)
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Mobin Uddin
Karāchi
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