Lead the strategic and operational functions of PEWIN, ensuring alignment with the organization's mission and goals.Oversee the day-to-day operations including program management, member services, and administrative functions.Develop and implement operational policies, procedures, and systems to enhance efficiency and scalability.Manage membership processes, ensuring high levels of satisfaction and engagement through tailored services and programs.Collaborate with the Executive Director and leadership teams to develop and execute strategic initiatives, driving organizational growth and impact.Optimize technology usage across the organization, including website management, member portals, and digital communications.Coordinate with committees to deliver high-quality educational programs, events, and networking opportunities.Lead financial management efforts, ensuring sustainability through accurate budgeting, reporting, and compliance.

 Manage web projects – establishing and managing online presence of companies. Design, Create and Optimize Web and Communications Content

 Create and update online content and lookbooks Create and update user accounts

Mentored students from diverse backgrounds on improving their English communication skills.Evaluated assignments for content relevancy and grammatical accuracy, providing constructive feedback to enhance student performance.

Created SEO-driven content to increase client website traffic and improve online visibility.Designed and developed website and marketing content, aligning with client requirements and business objectives.

 Lead a content team of 5 content editors and 20+ content writers Headed critical projects to completion- planning, designing, allocating, checking for quality and delivering on schedule Designed and implemented new processes and systems to improve the quality of content and efficiency of staff Scripted and designed website content based on clients’ requirements to market the clients’ business and increase search-ability of the clients’ websites Determined content strategy and designed content based on client requirements, understanding the business needs and accommodating the writers’ skills Assisted the management in resolving conflicts, maintaining staff morale and ensuring client satisfaction Evaluated and interviewed prospective candidates and facilitated the hiring process of content writers and editors Developed a new-hire training process and mentored new hires on company requirements, content writing and editing skills Evaluated work-tracking, plagiarism and editing software applications and advised enhancements

 Managed a team of 5 content writers and daily content delivery Mentored the writers to deliver quality and timely content Designed, edited, wrote and optimized content to exceed clients’ expectations

 Wrote SEO articles on varied topics to enhance clients’ visibility online Revamped website content for fresh look and updated information

 Managed the “University Communications” website using Dreamweaver, HTML and XML Automated and managed the “Expert Resources” database using MS Excel and MS SQL Published weekly communications newsletter  Reviewed and approved university calendar events Edited and published everyday campus news Recommended and implemented website enhancements Conducted training sessions for university staff on new website technologiesAchievements: Excellence in Multimedia: Website 2006 – Grand Gold Award from Council for Advancement and Support of Education District VI (192 Institutions), USABest Student Worker of the Month September – October 2005 from University Communications, Missouri State University, USA

Recruited and Lead a team of 10 counselors, coordinators, staffCoordinated Youth Peer Education Program Organized awareness camps (AIDS Program)Prepared 5 Presentations about organization and programsAssisted in interviewing candidates for various funding and adoption

Administered on duty travel paperwork for staff Maintained Purchase and Sales records softwareDocumented and filed paperwork and mail

Organized 3 monthly and 10 weekly MeetingsPrepared reports, documents and presentation on projects Handled mail correspondenceConducted leadership and personality training sessions for youth•Represented India in International Youth Convocation conducted by Y’s Men’s International at Helsinki, Finland, 1998