Mihaela Cozma Email & Phone Number

Calgary, Alberta, Canada

Leading the Talent Management team to provide staff and leaders a clear structure, governance and processes in support of professional growth, career development, and talent management, with considerations to the full spectrum of People Management functions from organization design, onboarding, and development, to recognition and succession planning.Enabling development and implementation of the following frameworks: Career Services, Performance Management, Language Training, Awards and Recognitions, Onboarding.Providing strategic advice to executive leadership on aspects related to organizational culture, organizational design, leadership and business acumen competencies, and strategic workforce planning.

Calgary, Alberta, Canada

Leading the implementation of activities related to organizational culture and leadership related to recommendations made by an employee-led project working group on ways to improve some of the most important and challenging aspects of organizational culture and employee well-being.The focus of the project is providing guidance and support to staff and leaders in understanding the change and expected behaviours, increasing awareness and helping them navigating policies and processes in place.

Calgary

Leading corporate management processes and providing advice to C-suite, senior management and Board of Directors on planning, reporting, program and process management, and internal audit and evaluation to achieve expected results within allocated resources.• Team: Define team plans, performance measures, assign tasks, align team and individual objectives with the organization goals and desired results. Manage efficiently the budget allocation within signing authority and applicable policies and directives. Manage human resources focusing on attraction and retention: hiring, accountabilities, resolving conflicts, coaching, facilitating developmental opportunities, supporting staff in performing to their full potential. Maintain an innovative environment, foster collaboration and facilitate sharing ideas and best practices aiming to improve team’s performance and overall organizational effectiveness. • Planning and performance: Provide advice to C-suite, management and Board on planning, ERM, performance measurement and reporting. Provide direction on planning process, sets expectations, review and approve planning timeline, identify stakeholders, facilitate integration of internal services, consult with senior management on regulatory and organizational priorities. Define performance measurement reports and provide advice for the set of key performance indicators. Lead the review of departmental results framework, programs, and manage the implementation of changes required for improvement. • Strategic liaison with Government of Canada’s agencies to ensure requirements and expectations are met. • Lead the internal audit and evaluation function: provide direction and set expectations, oversee the development of the five-year evaluation plan, provide independent and objective assurance to the overall adequacy, effectiveness and efficiency of the organization’s programs.• Manage the process management framework and make recommendations for continual improvement.

Calgary, Canada Area

Leading, facilitating, and providing advice to management on corporate planning and performance assessment processes, and the Quality Management System, and mentoring junior staff. Main responsibilities: • Planning: Design, implement and improve strategic, business planning and risk management processes to ensure that strategic objectives are translated into work activities to support the organization’s mandate and to align with Central Agencies requirements. Lead multidisciplinary teams, and create liaison between stakeholders to ensure strategic objectives are understood, prioritized and resourced.• Performance measurement: Coordinate and improve performance measurement processes to ensure the measures reflect the organization’s expected results and are in compliance with Central Agencies requirements, policies and standards. Gather information, perform quality check, and conduct analysis on corporate performance results based on a defined set of measures reported on the balanced scorecard and on the performance measurements framework. Prepare and present bilingual reports to senior management, Central Agencies, Parliamentarians and the public to demonstrate the organization delivers on its plan and objectives.• Process management: Design, implement, and improve the organization’s Quality Management System framework and processes to follow the principles of continual improvement. Assess the effectiveness of the Quality Management System, report to senior management on the status of process maturity, and recommend improvements the QMS framework and the Process DashBoard. Provide QMS and PDB training, support and advice to all staff and to process owners and stewards. • Project management: Lead, manage and collaborate on different projects within the organization applying the best practices in project management to ensure project completion and delivery of expected results on time and within budget. • Mentor and coach new or junior staff in the team.

Providing advice to the senior management team supporting decision making on strategic direction and performance indicators of the organization, on organizational design and process improvement. Main responsibilities included:• Change management: Identify and document operational processes and identify links between different departments to create a consistent flow of information through the entire organization. Develop and implement change management plan, analyze impact of change, define roles and responsibilities to successfully implement the change. • Business strategy and objectives: In collaboration with the executive team, define short and long term business goals, associated key performance indicators and measures of business performance, define roles and responsibilities in support of short and long term business objectives, identify the ideal set of skills and competencies for each role, create training manuals and define path of advancement within the organization..• Reporting: Develop, automate and run a series of standard monthly and quarterly reports for key metrics and contract-compliance and verify accuracy and consistency of data analysis and reporting; analyze results against targets and work with responsible executives to determine causes for variances and recommend corrective actions to improve performance. Assist in planning strategic initiatives and reporting on implementation progress. Act as liaison between the Customer Care/Sales team and the Information Technology team in designing and developing new reports. Strategic point of contact with other departments and branches within Canada for reporting and sales analysis.• Process Monitoring: Analyze business model and recommend changes based on organizational performance, identify processes to support business objectives, monitor and log process deficiencies and recommend process improvements to respective teams.

Forecasting, inventory analysis and purchasing for ALDO banner stores located in Canada, USA, and UK as well as for ALDO banner franchise in Israel, UEA, Saudi Arabia, Denmark and Portugal within authorized spending of $5M. Inventory analysis and recommendations to senior management and sales managers for replenishment strategies based on stores classification, inventory and sales reports.Main responsibilities included:• Negotiate and establish partnership contracts for products or services with the national and international suppliers (Canada, USA, UK and Europe). • Research potential business partners, prepare contract proposals, analyze submissions and select the optimal solution considering the partner capacity to follow the company expansion. • Prepare purchase orders for the replenishment of the Canadian and US warehouse. Analyze product movement and calculate consumption forecast to respect the budget and to reduce costs. • Plan and follow-up opening, closing and renovation processes for all stores in Canada, USA and franchise: purchasing specific items, establishing and controlling budgets and deadlines, transferring custom information to the Import/Export department, ensuring the service during the opening process, communicate with suppliers and logistics department in order to validate the transportation schedule.• Maintain the base level of merchandise on the USA and UK warehouses (analyze consumption, forecast needs, prepare merchandise transfer from the central warehouse, up-date databases, and manage logistic process between supplier, transporter and warehouses). • Maintain communication between suppliers and the sales & marketing departments on the new product projects: analyzing user needs and defining new product characteristics; estimate new product consumption; distribute proposal to potential suppliers; compare submission terms and select supplier; negotiate prices and delivery terms; prepare the new product distribution to the stores.

Project design and production management for the $5M modernization projects of a 150MW power plant control room and the $500,000 project for the water filtration unit automation of a 50 MW power plant.Main responsibilities included: • Define project structure, project stages, and departments involved in the project. • Manage budget and deliverables, coordinate required changes, and provide status reports. • Analyze, verify and accept solutions for project design. • Ensure project quality and project acceptance by the client. • Supervise technical realization on-site and assist at the project testing and implementation.

Strategic Leadership Development Program, Organizational Leadership

Emerging Leaders Certificate, Organizational Leadership

Master Of Science In Business Administration, International Management

Award of accelerated studies and excellent results offered by HEC Montreal (2006, 2007); Citation of excellence “With Great Distinction”.

Bachelor, Energetics

Bacc