Jason Mock Email & Phone Number

• Directed the end-to-end development and leadership of a restaurant POS system, delivering industry-first features and achieving widespread adoption.• Championed vendor relationship optimization, consolidating suppliers to realize significant cost efficiencies and improved service quality.• Scaled the software development division, achieving consistent revenue growth and client satisfaction through innovative, customized solutions.

• Architected a strategic playbook that simplified complex offerings, standardized solutions, and enhanced customer engagement across key markets.• Unified and restructured Tier 1 support operations, significantly boosting service delivery and client retention.• Pioneered the organization’s digital marketing transformation, expanding reach and generating measurable ROI.

• Drove a high-profile modernization project back on course by restructuring the team and implementing agile methodologies, achieving critical milestones within 120 days.• Led the design and implementation of SMS payment and mobile POS applications, revolutionizing customer interaction and setting industry benchmarks.

Directed and coordinated the Sales, Marketing, and Research & Development functions of the organization. This included establishing and implementing short and long term departmental goals, objectives, and other operating procedures.

• Founded and led the inaugural R&D group, introducing revenue-generating solutions including self-service kiosks, fleet management systems, and paperless workflows.• Delivered managed print services that generated $300K in profit and saved clients over $1MM annually. Solution was featured in Computer World Magazine.

• Strengthened relationships with a Fortune 500 client, introducing a managed print services program that garnered industry recognition and streamlined client operations.

- Co-authored the original business plan for Technology Solutions, validating the model through the acquisition of foundational clients.- Assist sales in presenting technical products to current/potential clients. Make specs and technical requirements easily understood, explain how complex products work in layman terms, and demonstrate how the product could be of service to the client.

- Streamlined procurement by consolidating vendors, achieving substantial savings through economies of scale.

Responsible for recruiting A&P Mechanics and Engineers.

Bachelor'S, Marketing

Associates In Science, Computer Science