Modabbara Jawaid Email & Phone Number

Seoul, Kr

Seoul, South Korea

Seoul, South Korea

The duties include:- Formulate and implement market strategies to increase sign-ups, resulting in a 50% increase in monthly transactions and doubling the number of new users for the India corridor.- Utilize both offline and online marketing channels to reach monthly targets, enhancing overall brand visibility and engagement.- Organize weekly offline events, setting up stalls at various locations in Korea, and coordinate special events during festivals such as Eid, Holi, and Diwali to foster community engagement.- Develop and prepare materials for social media and offline marketing campaigns, ensuring consistent and effective communication.- Provide comprehensive support to users for application usage, facilitating international and domestic transactions, and assisting with services including telecommunication products, debit card services and cargo.- Serve as the first point of contact for user grievances, resolving issues efficiently by coordinating with relevant departments, thereby improving customer satisfaction and trust by 50%.- Oversee daily international transactions to multiple countries, ensuring smooth operations and compliance with regulatory standards.- Manage the India corridor independently, handling sales, marketing, customer services, and transaction-related issues, including refunds.- Address and resolve transaction issues with partner organizations such as Terrapay, Western Union, Moneygram and etc.- Solve international compliance issues, MTO issues, and bank-related concerns, ensuring adherence to regulatory standards.- Assist users in completing application account setups, provide guidance on available services, and offer support for effective application usage, resolving day-to-day issues to enhance user engagement.

Sejong City, South Korea

The duties included: - Proofread and edited Korean laws translated into English to ensure accuracy and clarity.- Conducted research and organized legal materials in foreign languages and their corresponding English versions.- Demonstrated native-level proficiency in English for precise and effective translation and editing.

Patna, Bihar, India

The duties included: - Collaborated closely with the team involved in designing and executing the Certificate Course in Public Health Practice and Hospital Management for District and block-level staff of Care-Bihar, India.- Undertook the pivotal role of coordinating and facilitating communication within the core team, the DRU members, and our execution partners.- Provided support in coordinating and communicating with the communication team to ensure the timely production of concept videos.- Conducted observations during various sessions and provided necessary feedback to the core team for continuous improvement. Actively supported proposed enhancements.- Participated in brainstorming sessions with core team members to enhance the quality of content delivered during various sessions.- Identified and addressed concerns/queries raised by enrolled staff and DRUs, meticulously tracking them until resolution.- Traveled to districts to observe sessions and played a vital role in facilitating the resolution of logistical or technological issues by engaging with the respective team members.- Led a mixed-method survey, and contributed to a summarizing paper on the Certificate Course experience, enhancing program effectiveness.

Gurugram, Haryana, India

The duties included: - Provided contract administration support for contract management processes for the accounts- Implemented the contract management processes in a manner that is consistent with Accenture policies- Assisted with identifying, reporting and documenting commercial and contract risks and issues in compliance with contract management processes and account delivery requirements

Seoul, South Korea

The duties required:- Supported online marketing, conducted virtual sessions promoting various telecommunication products including mobile phones and data plans- Managed and maintained company’s social media and networking handles and sites

Chattogram, Bangladesh

The duties required:- Organized numerous educational workshops for primary and middle school children on the topic of caring for fish and aquatic animals at home - Promoted the health benefits of having aquatic pets and plants for kids addicted to electronic gadgets

Chattogram, Bangladesh

The course included basic Microsoft office tools, scratch and basic C programming. The duties required: - Helped the faculty in solving students’ problem during the class - Scheduled and organized one-on-one and group peer tutoring sessions to solve students’ problems

Chattogram, Bangladesh

The duties required: - Supervised library in the absence of library staff- Shelved books, reading and other library materials- Helped users to find required materials and help library staff in accessioning and cataloguing

Chattogram, Bangladesh

The duties required:- Coordinated one-on-one and group peer tutoring sessions for a class size of 25-30 students - Graded students’ assignments; analyzed strengths and weaknesses; and assisted Professors with class materials

Master Of Development Policy, Sustainable Development And Public Finance & Social Policy, 4.0/4.0

Bachelor Of Science, Public Health, 3.70/4.00

Cultural Exchange Program, Biology/Biological Sciences, And Korean Language

Intermediate In Science