Independent paper merchant and European partner of MPI Papers Pvt Ltd, a leading manufacturer of speciality papers and boards in India. Stockist of one of the largest colour range of pearlised and sparkled metallic paper and board for Arts & Crafts, Greetings Cards, Luxury Packaging, Envelope Conversion, Education and Print.

An exciting project to create a patient-centric next generation medical information system for community pharmacy, to enable better integration of care and less fragmented services for patients.

Helped Manchester International College re-brand and re-launch a brand new website based on a persuasive information architecture. Worked with senior staff to combine all their projects, courses and content into one comprehensive and compelling website in order to give prospective students a holistic user experience of the college’s various offerings, while allowing each area to exhibit its own individuality online.

Joined BT to design and develop the user experience of BT's digital TV service, BT TV. Worked with Product Managers, Technical Architects, Visual Designer and in-house/off-shore developers to deliver a seemless experience of BT TV on multiple platforms including set-top boxes, YouView and Internet-Enabled TVs.

I joined Dixons Retail's e-commerce department to improve customer experience across their brands. As part of my role, I provided competitor & customer insight, interaction design direction and UX expertise, specifying and documenting enhancements to deliver multi-channel best practices on the groups e-commerce platform based in Paris.I was also a key player in delivering a number of projects including:• Re-platform of currys.co.uk, dixons.co.uk and pcworld.co.uk.• Tactical… Show more I joined Dixons Retail's e-commerce department to improve customer experience across their brands. As part of my role, I provided competitor & customer insight, interaction design direction and UX expertise, specifying and documenting enhancements to deliver multi-channel best practices on the groups e-commerce platform based in Paris.I was also a key player in delivering a number of projects including:• Re-platform of currys.co.uk, dixons.co.uk and pcworld.co.uk.• Tactical redesign project of all three websites with an agency to overhaul the look/feel and improve conversion.• Designed and led the UX part of a project to enable the business to sell product associated support agreements online, adding 2.4 million pounds of sales per annum.Reference:Checkout best practice revisited, Econsultancy, June 2011.http://econsultancy.com/uk/blog/7600-checkout-best-practice-revisited Show less

Following a fantastic grounding in User Experience Architecture, I pursued an opportunity to experience a full web design and development lifecycle. I delivered a number of SME branding and digital marketing projects, helping my clients develop an online presence with well-designed, useful and usable websites using opensource CMS. Client portfolio included Opticians, Dentists, Accountants and Medical Professionals.

Joined one of the largest user experience departments to develop my interest in information architecture, interaction design and usability. • Worked in a multi disciplinary team of project managers, designers, developers, and user experience architects developing user-centred UI concepts and designs.• Delivered on a number of projects including BT, Nuffield Health, National Grid, Red bull, Allianz and Confused.com.

A very exciting role at Europe’s leading digital and marketing agency. My main duties were to:• Fulfil and facilitate IT requirements for all ongoing projects. • Administer company’s IT and communication infrastructures. • Configure and support production environments (.Net, SharePoint, Endeca, and Episerver)Achievements:• Successfully completed a domain migration project following the company’s merger.• I led a project to design and develop an Asset… Show more A very exciting role at Europe’s leading digital and marketing agency. My main duties were to:• Fulfil and facilitate IT requirements for all ongoing projects. • Administer company’s IT and communication infrastructures. • Configure and support production environments (.Net, SharePoint, Endeca, and Episerver)Achievements:• Successfully completed a domain migration project following the company’s merger.• I led a project to design and develop an Asset Management and Tracking Database that was later used to support the business at three sites. Show less

Industrial Placement with Hamleys (Head Office), Regent Street, London