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∙ Define, implement and revise operational policies and guidelines for the organization. ∙ Develop and execute new growth directives using social media platforms; Facebook, Instagram, Twitter and LinkedIn.∙ Develop nationwide cold calling sales campaigns for specific demographics and services.∙ Create job descriptions, hire competent personnel and oversee employee training programs. ∙ Develop and implement staff evaluation parameters. ∙ Liaising with departmental heads to develop financial plans and ensure company-wide operational compliance. ∙ Track the company’s revenue margins and conduct budget reviews to maximize profits.∙ Oversee client support services and sales department. ∙ Manage procurement and resource allocation. ∙ Head of Advertising.

∙ Cultivate business relations with new and existing customers to ensure proper account management. ∙ Develop sales campaigns and promotional programs targeted to different cultures for marketing purposes. ∙ Certify translations and provide notary public authentication for official documents.. Define, implement and revise operational policies and guidelines for the organization. ∙ Develop and execute new growth directives using internet and media tools.∙ Create job descriptions, hire competent personnel and oversee employee training programs. ∙ Develop and implement staff evaluation parameters. ∙ Liaising with departmental heads to develop financial plans and ensure company-wide operational compliance. ∙ Oversee client support services and sales department. ∙ Manage procurement and resource allocation.

Significantly increase the number of both Medicare enrollments generated by the Telesales unit by effectively and efficiently managing the Telesales and customer service representatives (CSR), adhering to high levels of productivity as a sales and support team, and providing necessary guidance and assistance to both the Telesales and CSR teams.• Coaching, inspiring and motivating the sales/service teams.• Ensuring the teams meet the sales targets and desired goals.• Sales training, development, and performance management. • A good understanding of the market dynamics in the respective sector.• Developing sales strategies to guarantee success and growth.• Developing and maintaining customer relationships• Lead distribution and management for all internal and external sales representatives.• Disciplined use of CRM system, communication and customer management.• Handling client complaints, health plan inquiries, and audits.• Monitoring random calls for quality assurance. • Forecasting and analyzing sales data. • Weekly generation of activity and statistical reports to review with leadership. • Create and maintain leads and target lists for potential new customers over the phone

- Internet Marketing Specialist- Digital Marketing Consultant- Online Business Reputation Consultant - Website Designer- SEO Specialist - Google Ads Certified - Google Digital Sales Certified

∙ Cultivate business relations with new and existing customers to ensure proper account management. ∙ Develop sales campaigns and promotional programs targeted to different cultures for marketing purposes. ∙ Certify translations and provide notary public authentication for official documents.∙ Supervise employees while providing training and guidance to achieve goals and promote teamwork.∙ Supervise printing and shipping of sensitive material.

Implemented training and supervised employees.Provided telecommunications customer service for multiple campaigns throughout the United States.Assisted customers with technical support and service outage troubleshooting.

Managed the sales process from start to finish, including closing and financing conditions.∙ Provided customer service and product information.

Provided consultations to new and existing customers pertaining to lease and purchasing information.Met and exceed monthly sales goal for new and pre-owned vehicles.Learned the different types of marketing and sales strategies used in the auto industry.

-Sales Agent Representative -Multi-Purpose Employee: Daily Monetary Record (Count Register) -Open/Close Store, Store Maintenance. -Technician, Runner from multiple store location tasks -Most sales Per week/month representative.

-Sales Agent Representative -Outbound telemarketing. -Customer service.

- Session Runner / Prepare the studio for recording of invited talent / clients.- Assist in the mixing and recording process.- Assist in Audio Editing and Sound Designing. -Customer Service

-Repair / Disassembly Cell Phones -Unlock PDA SIM Card Cell Phones -Customer Service