Modinat Adefala Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

Atlanta

• Deployment Functional Support Team Lead: Responsible for the training and development of 5 analysts, led field testing efforts with customer service representatives and facility operators on future-state processes.
• Coordinated the completion of test scripts and resolution of defects for integration and user-acceptance testing with a 100% pass rate for test execution. Accelerated test execution with the business users to drive.
• Served as a functional lead for EWM Implementation team with responsibilities consisting of coordinating analyst, executing and supporting joint-user acceptance testing.

Roswell, GA

• Analyzed and authored stakeholders need and translate functional business processes into technical design documents utilized in the enhancement/upgrade of operations using SAP to replace legacy systems
• Authored technical documentation such as use case and sequence diagrams and comprehensive process documentation for use in enterprise model.
• Implemented and supported Sprint planning and retrospective activities
• Developed, coordinated, and maintained process mapping activities and documentation.
• Consolidated legacy systems in North America to build a common central-driven Service Parts Planning solution while fine-tuning the template that will be used for future European distribution networks.
• Define project charter and prepare financial models to implement SPP in North America which has a projected annual direct benefit of $296 MM.

Roswell, GA

• Lead and directed definition of ITSM change management processes, standards, and methodologies, their adoption and governance.
• Maintained compliance with enterprise policies, standards, processes, procedures and guidelines for all ITSM Change process and evaluated and interpreted all changes to determine and understand their impact on Business.
• Identified appropriate automation, process technology support and integration points with other processes.
• Coordinated with teams for the implementation of SAP project implementations, Minor Enhancements and Unplanned Support Tickets.
• Coordinated and conducted change building, testing and implementation activities, according to specified schedules.
• Maintaining guidelines set in place by Change Advisory Board.

Greater Atlanta Area

• Configured, tested, documented and maintained support for SAP Custom Development solutions for EWM/SPP Implementations and CRM Enhancements
• Implemented stakeholders’ business strategies through configuration/ABAP development support for
• Responsible for integration testing of newly developed/updated business processes

Atlanta, GA

• Support Project Manager for delivery of customer project: Updating project scope, customer meetings, submitting documents/reports.
• Analyze customer and partner connections: HTTPs, AS2
• Manage Business Profile development requests and facilitate production Deployments
• Technical analysis of business integration documents that result in the functional assessment for the creation of EDI maps.
• Technical analysis of common errors found in testing environment; used to help customers troubleshoot errors.
• Creation of reporting documents used to provide status on partner connectivity between our program management team and the customer.

B.B.A, Management Information Systems

Management Information Systems, Business, 3.2

Activities and Societies: Designated Dawgs, LLC, Georgia D.A.Z.E, African Student Union