Develop processes, systems, policies and procedures to effectively manage the admin function.Organize and coordinate all service vendors, scheduling of all vendors and coordinating all work to be completed.Inventory of goods.Prepare reports to help management make data-driven decisions.Develop business plan to prospective customers.Responsible for developing strong client relationship and delivering a high level customer satisfaction to meet profitability and contractual requirement.Management of correspondence both online and real time.

Promotion of company’s product and services online and real time and detailing products to clients.Promote and create avenues for sales of products and services.Collect customer feedback and suggestions about marketed product to help management make business growth-driven.Management of correspondence both online and real time.

Promoted the company’s image in a positive and friendly manner as the first line of contact to visitors, customers, and vendors.Ensured organizational efficiency through active coordination of administrative operations.Oversaw accurate filing, documentation, and storage of administrative and financial paper works in error free manner.Maintained accurate records of stock lists and executed procurement of office supplies. Liaised with the company's clients to ensure business plans are executed promptly.Reviewed clients’ databases, created reports and suggested actions to top level managers for the company’s overall improvement.Utility bill settlement and reconciliation of accounts.Provided general secretarial and administrative support.