Modupe Bello Email and Phone Number
Experience Business Analyst and Project Manager with eight years of success in fast-paced and demanding environments. Successfully combining business analysis and project management to deliver projects that fulfill organizational objectives.Skilled in requirement collection and analysis, process modeling, and data analysis. Using this expertise, help to make wise decisions, streamline operations, and optimize business processes. Great analytical abilities and a keen eye for detail that enable me to identify areas for development and devise novel solutions.As an experienced project manager, motivate teams and facilitate collaboration. Utilizing project planning, execution, monitoring, and control skills, Delivering projects on time, on budget, and to quality standards. In-depth knowledge of the Agile approach which increases agility as a professional, Likewise, efficiently manage iterative project cycles and engage stakeholders.Furthermore, possess strong written and verbal communication skills, allowing me to present complex information to a variety of stakeholders in a clear and succinct manner. This ability promotes successful collaboration, builds strong relationships, and aligns project objectives with business goals. Likewise, stakeholder management capabilities enable good working relationships, fruitful collaboration, and the achievement of project milestones within the environment privileged to work with as a professional.Assist organizations in achieving long-term success, employing data-driven decision-making and industry best practices. Strong points include risk management, barrier identification, and contingency planning. Due to time and resource management skills, Optimize resource allocation, meet project deadlines, and deliver excellent results in collaboration with cross-functional teams and other stakeholders.Finally, stay current on industry advancements in order to improve both technical and soft skills by staying ahead of the competition. Expertise includes SQL, Jira, MS Project, Excel, PowerBI, and Slack Confluence. I am a valuable asset to any firm looking for a Business Analyst and Project Manager that can drive project success, communicate with stakeholders, and create outstanding business results within the context of the organization.
Teliytech Ltd
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Technical Support EngineerTeliytech Ltd Nov 2022 - PresentUnited Kingdom● Support Office 365 Enterprise● Microsoft Exchange server(Online and Onprem)● Troubleshoot and resolve Azure cloud Identity and RBAC.● Support licenses and subscriptions.● Provide an exceptional level of customer service support for PCs, laptops, telecommunications and printers, including after-hours support where necessary. -
Digital Project ManagerDigital Echoes Jun 2021 - PresentLondon, England, United Kingdom• Created detailed support documentation including risk logs, functional requirements and acceptance criteria to inform cross-functional teams of up to 10.• Collaborated with project development to roll out, manage, or patch software.• Liaised with senior management including project executives to determine priorities and define performance metrics.• Briefed and motivated staff to deliver daily operational requirements.• Facilitated communication and collaboration across departments.• Deescalated internal conflict and implemented motivational techniques. -
Team Lead, It Service ManagementUnity Bank Plc Dec 2019 - Jun 2022Lagos State, NigeriaIT Governance, and regulatory compliance.IT PMO and ensure compliance with policies and procedures.SLA Management with external and internal suppliers.IT-Service delivery and continuous improvementManage projects end-to-end to meet identified success criteria captured in the project charter. Report writing and documentation -
Information Technology Technical SupportUnity Bank Plc Nov 2006 - Nov 2019Lagos State, Nigeria• Troubleshooting hardware and software-based desktop errors, providing support and maintenance for end-user, resulting in either fix or escalation of the issue.• Build VMware clients for a variety of users, adding users to their necessary distribution lists and security groups based on their jobs. • Carry out new user procedures including setting up new user accounts in Active Directory, redirecting, creating a new email account, obtaining and setting up hardware, installing all relevant software onto the machine, and ensuring the user has all their required access rights. • Manage end-user requests for hardware/software upgrades, including project management, cost saving, and implementation. SCCM/SMS management• Carry out the leaver procedure including removing user accounts via Active Directory, redirecting a backup machine, resetting the machine ready for a new user setup, and updating the inventory spreadsheet accordingly.• Troubleshoot end-user machines and network printers via remote access when not on site.
Modupe Bello Education Details
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Computer Science
Frequently Asked Questions about Modupe Bello
What company does Modupe Bello work for?
Modupe Bello works for Teliytech Ltd
What is Modupe Bello's role at the current company?
Modupe Bello's current role is Project Manager || Business Analyst || Data Analyst || Technical Support Engineer.
What schools did Modupe Bello attend?
Modupe Bello attended Northumbria University.
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