Moe Ali Email & Phone Number

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San Francisco, California, United States

• PM Lead for Observability - "Platform Wellness": Health, Serviceability, and Sustainability. North Star- Improve UES Score (User Experience Efficiency)
• Under Security & SD-WAN, overseeing Meraki’s WAN, Teleworker & Cellular Gateway solutions: ~$800M portfolio, 2M devices, 500k accounts
• Defining roadmap, project timelines, KPIs, OKRs. Scoped requirements, worked hands-on with Eng & UXR in Figma, Miro workshops, Jira Epics
• Appointed PM Intern Mentor. Wrote Meraki ”Feature Discovery” Framework. Presenter at Cisco Live in Vegas (250+ customers)

• YCombinator Spring 2021 Finalist (500/10,000). The Hub startup competition winner (6/200+). Cooperathon startup competition finalist for ”Best Tech Solution”, ”Best Overall Startup” (14/600+). One of 121 global.
• Pinch helps couriers and restaurants "keep orders in your own hands".
• Founded startup for an economically viable mobile delivery platform that removes third-party interference during orders, leveraging flexible delivery options. Partnering with existing courier companies for our.
• Created marketing strategy and a profitable revenue strategy. Dropped restaurant fee from 20-35% commission to a projected 0.5% (freemium SAAS model). Enhanced independent courier business by 4x during the pandemic.
• Delegated tasks with JIRA, Agile workflow, concept documents. Used Figma & Flutter to create prototypes and products with a team. Handled all other Product Manager responsibilities, including Gantt charts, Release.
• As a front-end developer, created views, assets and resources in Dart with Flutter and used GraphQL for middle-end integration with application.

Fremont, California, United States

• Worked with Factory Software teams to create new products or optimizations for existing processes in Incident Management.
• Investigated and conceptualized new tools, pitched solutions to team leadership, executed with a given team, and then assessed post-delivery.
• Self-drove targets, roadmap and goals using Confluence and Jira, issuing tasks and requirements under Epics.

• CSCB20 - Intro to Databases & Web Applications (Winter 2021)
• Holding weekly tutorials. Preparing presentations, slide-decks, and informational for web development and database management.
• Providing students with aid for exercises, assignments and overall concepts. Marking exams and papers.

• BlackBerry Workspaces is the security-driven, corporate-focused storage service and EFSS; the "GDrive for a Secure Business".
• As a TPM under Enterprise Project Management, worked with development teams on Workspaces program to guide software planning and release cycle.
• Managed coordination of weekly updates, go-forwards, and interlocks including project review meetings to ensure projects remain on track as well as retrospectives to reflect on project results.
• Accurately updating JIRA issues and triaging defects for execution by Software Development & QA teams, while tracking project dates and requirements with internal and external stakeholders, ranging from Legal and.
• As a Project Coordinator, ensuring setup of beta trials and participant onboarding, maintaining action logs, and generating project tracking metrics for Enterprise Projects.

• Helped oversee Hack the Valley reach 7.5k applicants and become Canada’s second-largest hackathon. As Chief Experience Officer, lead Hack the Valley to be recognized as a Top 50 (ranked 23) Hackathon worldwide by.
• Introduced new "Hacker Experience" initiative, incorporating new programs and oriented towards participant mental health and positivity, including "Resume Review", "PowerPoint Improv", and exercise sessions. This.

• Formed the ”Global Sustainability Initiative”, partnering with MLH to get 26 other events to take on the sustainability model. Also worked with local food donation centers to reduce hackathon carbon footprint and bring.
• Handled other executive responsibilities including food orders and preparation, merchandise inventory and platform design decisions.

• Continued to develop new 2020 Hacker Landing Page and Dashboard event site, serving as the Product Manager, assigning tasks using Jira & Agile workflow, using Figma and making design decisions, and performing user.
• Upon release, the 2020 Dashboard went on to see an additional 2k in foot traffic, and user retention increased by ~4 minutes.

• Worked with team to develop 2019 and prep 2020 hackathon portal and online tools using both React and vanilla web development (HTML, JS, CSS).

• Outreach to local sponsors as well as companies from startups to corporations. Individually crowd-funded $5k in funding for events and managed sponsor-student relations throughout hackathon prep duration.

Toronto, Ontario, Canada

• Worked with project manager and lead engineer to help identify key tasks and timelines for Global Directory restructure and migration (RACI).
• Under Identity and Access Management, updated system architecture with Java and Bash. Created project documentation for enterprise software.
• Migrated 75% of global directory services to new infrastructure by identifying business and technical rules with 0 recorded tickets or affected users.
• As part of RBC's "Summer Student Project", worked as Product Manager for "RBC Virtual Branch; a virtual at-home banking application using AR. Won 2nd place among 100 other company projects.

• Created an intranet design that featured important widgets, links, and tools for both pipeline engineers and office admin to boost productivity. Personally pitched concept directly to CTO and received project approval.
• Developed intranet portal with 28 more functionalities than the predecessor and company-wide usage of 60+ hits per hour (up 34%).
• Maintained data control as a SharePoint admin. Created UI tools/dashboards for vendor management (Walmart, Starbucks).
• Worked with food engineers and pipeline leaders to create business solutions for continuous production on various items and shipment schedules.

Toronto, Canada Area

• Designed ”18Q” training web app for diversity & inclusion with AODA compliance. Helped business leaders understand diverse team backgrounds.
• Diversity training app now used by government authorities and offices across Ontario for online training exercises during COVID-19.
• Handled Asana SCRUM maintenance and task delegation in Agile pipeline. Developed with team in React.js with CI/CD on Heroku.
• Reduced administration time by 94% replacing pen and paper methods with automatic CSV generation, removing need of in-person administrator

Toronto, Canada Area

• CSCA08 - Introduction to Computer Sciences (Fall 2018, Winter 2019)
• Created tools, problems and solutions in Python to instruct over 3k students, as well as grading exams/papers
• Held office/lab hours, providing students with aid for exercises, assignments and programming concepts

• Worked to ensure the store was organized with adequate job assignments and delegation of tasks, making sure to supervise other team members.
• Aided with cash accountability reports and processing per shift.

• Handled monetary transactions and took customer requests and complaints processing.
• Handled food preparation and delivery to customers.
• Trained 5 new employees.

Milton, Ontario

• Handled monetary transactions and cashflow accounting per evening.

Honours Bachelor'S Degree, Computer Science, 3.71

Activities and Societies: Dean's List Honors, Hack the Valley, Computer Science Enrichment Club, Academic Trivia Club, Tennis Club, Debate.

Specialization Certificate, Digital Product Management, 4.0

Courses: - Digital Product Management Fundamentals - Hypothesis-Driven Development - Agile Analytics - Agile Meets Design Thinking.