Moe Faroukh Email & Phone Number

London, ON, CA

London, Ontario, Canada

London, Ontario, Canada

London, Ontario, Canada

London, Ontario, Canada

• Engaged customers in conversations to understand and meet their current and future financial needs by proactively providing them with advice and recommending the appropriate products and services; this has resulted in.
• Processed an average of $100,000+ during some shifts while ensuring necessary due diligence to support the accuracy of all customer transactions; which has resulted in 100% Legendary Customer Experience (LEI) score.
• Operated secure desk within the first month of being hired; frequent opening and closing of the branch as well as ensuring all daily transactions are balanced at the end of the day; which has resulted in smooth.

London, Ontario, Canada

• Maintained and built relationships with 100+ DIY customers and contractors, providing exceptional customer service; which led to increased revenue and our store reaching presidents club for the first time ever.
• Learned how to manage a retail store, problem solve during an industry wide product shortage, and strengthen my customer rapport.
• Created and presented recommendations aimed to increase employee engagement within the multifamily segment; conducted research on a micro and macro level; presented findings with a specific timeline and implementation.

London, Ontario, Canada

• Helping first year students navigate through university by supporting them with academia, campus involvement, and basic life skills.
• Teaching mentees the communication skills necessary to create professional relationships.

London, Ontario, Canada

• Established and maintained superior relationships with customers; this resulted in repeat customers, customers paying on time, and better customer satisfaction; which led to extra cash flow reducing the use of line of.
• Maintained records of financial transactions by establishing accounts, posting transactions, and ensuring legal requirements in order to regulate spending; which resulted in a reduction of unnecessary expenditures.
• Implemented a new work plan by constructing a more efficient and innovative plan of action; which led to a reduction in time spent per job and an increase in number of jobs done per day.
• Secured new contracts in London and the surrounding area by reaching out to landlords in Toronto that owned student housing in London; this resulted in an increase in revenue by 20%.

London, Ontario, Canada

• Evaluated a budget of over 300,000 and allocated funds to different portfolios by updating the budget regularly and ensuring that other members did not get in deficit.
• Formed and managed the committee responsible for the Class of 2020 Student Award, which resulted in a scholarship for the next 30 years in honor of the graduating class of 2020.

London, Ontario, Canada

• Planned and ran fundraising events for a chosen charity.

London, Ontario, Canada

• Contacted alumni and convinced them to attend events hosted by the club in order to help current students explore different career options.

London, Ontario, Canada

• Ensured the highest level of customer service by being first point of contact addressing parents’ concerns and questions duties included singing up new campers, retrieving data, presenting relevant program information.
• Wrote and implemented weekly schedules with different themes, this created more engaging activities, which resulted in an increase in number of campers.
• Enforced all safety guidelines associated with the camp and all program areas, this resulted in a safe and fun environment for the kids.

Master Of Business Administration - Mba

Honors Business Administration, Finance And Financial Management Services

Bachelor In Management And Organizational Studies, Finance And Admin

Education record

Master Of Business Administration - Mba