Moe Hamdan Email & Phone Number

Public Notary and Loan Signing Services

IT Systems support for home and office.

Ohio

Auto, Home, and Commercial Insurance Agent

Greater Cleveland

PC and User adds, moves, and changes.System Deployments and re-images using Microsoft Windows Deployment Services.Point of Sale hardware configuration. Printer inventory and toner maintenance.User Phone support.

Greater Cleveland

VPN rollout and configuration. New user workstation configuration along with Adds/Moves/Changes.Hardware inventory and systems review and recommendations.On-site technical support specialist.

Twinsburg, Ohio, United States

•Responsible for all aspects of IT systems for National Biochemicals (NBC) which was acquired in February 2015 by VWR. Responsible for all Windows 2003 Servers (3) between 2 locations, all Windows XP and Windows 7 workstations, virtual desktops, and specialized lab equipment workstations.Managed Nortel Telephone system - hardwired, soft phone, and VOIP.Responsible for DHCP, Active Directory, Corporate IT security, Wireless Security, Symantec Antivirus Virus, Building access (ADT) thru FOB management, Desktop security. Managed nightly backups and daily data transfers between sites to facilitate business processes.

Managed Cleveland office-based servers, desktops and laptops, audio visual equipment, video conferencing, back-ups, and Blackberry support for over 200 attorneys and supporting staff in the Cleveland office. After hours support on a rotating bases for entire corporate firm.

(2 Month Contract)• Desktop Support Engineer assisting in the implementing and deployment of nationwide 750 retail store Microsoft System Center Configuration Manager deployment. • Built and configured Secondary Site Servers as required.• Audited systems to ensure prepositioned systems had all packages, components and requirements.

At Oshkosh Truck

(6 Month Contract)• Desktop Architect part of 5 person team to design, plan, implement, and maintain a large-scale desktop standardization and application consolidation project. The project’s goal was to integrate 9 independent subsidiary IT systems into one corporate model. • Provided proof of concept for User State Migration and zero touch operating system deployment process for operating systems, applications and patches using Microsoft System Center Configuration Manager (SCCM).

• Systems administrator – Trend Micro, OfficeScan Corporate Edition, and McAfee ePO systems(1 Year Contract)• Reduced by 80% the time global desktop computers received their anti-virus software updates in over 150 locations worldwide. Desktop computers are now updating their anti-virus components in less than 1 hour from the time received. Prior to optimization it took over 24 hours to fully update all 33,000 desktops world-wide.• Technical systems administrator for Interwise conferencing system. Used for extensive internal and external web conferencing.• Updated and maintained Windows 2003 Servers.

• Created custom MSI application packages using InstallShield AdminStudio.• Created Novell Application Object Templates (AOT) to deployed software packages, application hot fixes and Service Pack deployments for Windows 2000, Office XP, Adobe Acrobat and other programs.• Administrator for FrontRange’s HEAT. • Maintained DOE’s client virus protection software• Citrix Administration.• Created and maintained all desktop Ghost images for use by junior desktop technicians.• Maintained pcAnywhere host systems for remote users.• Conducted application and systems design and testing.• Maintained documentation of software and system modifications.• Configured and maintained all Windows PocketPC and Palm Pilot devices.• Managed user accounts, applications, workstation inventory, and deployments on mixed Microsoft and Novell Netware network.

Bachelor'S Degree, Sociology And Anthropology

Education record