ResponsibilitiesSpoke person for the company related to internal and external communications and brand speaker on stage at product launch events.• Develop the integrated marketing communications plan including strategy, goals, budget, campaign idea, productions and tactics• Develop media relations strategy, seeking high-level placements in print, broadcast and online media• Coordinate all public relations activities• Ensure that the creative output is at the highest standard and consistent• Direct social media team to engage audiences and create idea of UGC campaigns• Leverage existing media relationships and cultivate new contacts within business and industry media• Manage media inquiries and interview requests• Create & edit content for press releases, articles and presentations• Monitor, analyze and communicate PR results on a monthly and project basis• Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis• Managing online and offline event, sponsorship, press conference and media workshops• Creating and managing the brand survey national wide to make sure the brand positive image, equity and positioning• Oversea the advertising plan and budget in traditional and digital media advertising• Oversea the PR agency to ensure the PR result on day to day basis

• Develop media relations strategy, seeking high-level placements in print, broadcast and online media• Coordinate all public relations activities• Ensure that the creative output is at the highest standard and consistent• Leverage existing media relationships and cultivate new contacts within business and industry media• Create & edit content for press releases, articles and presentations• Monitor, analyze and communicate PR results on a monthly and project basis• Managing online and offline event, sponsorship, press conference and media workshops• Oversea the PR agency to ensure the PR result on day to day basis

Brand Managing Of Yangon Directory & Others 14 Directories As Print, Online, Digital, Social…Media And Advertising. § Budgeting And Forecasting of Marketing & Advertising Budget, Advertising Campaigns (Above the line, below the line) Set Objectives, Strategies, Plans and All Types of Media Planning and Buying.§ Arranging Of Events and Promotions, Exhibitions.§ Coordination with all Medias, advertising agencies, directors, Actors, Models, event organizers.§ Purchasing advertising space with all medias§ Managing And Supervising of Marketing Team, graphic design team, digital team Output Completed within Guidelines, Set Guidelines, Performance Reviews, Team Building, Set Rules and Regulations.§ Presenter and translator for sale training, exhibitions and events§ Monitoring keep on update of social and digital media.§ Implement the new website www.yangondirectory.com.mm both in house and outsource§ Creation of sale kits, gift for clients, lucky draws programs and prizes.§ Set Distribution Channels For All Directories§ Properly Maintain All Files And Accounts.§ Attend Work In Progress Meeting With MD Every Week And Team Meeting.§ Report and Personal Assistance to Marketing Manager.

RESPONSIBILITIES-DAILY MEETING WITH GM FOR THE APPROVAL AND GUIDE LINES TO GET BUSINESS-MAKING TELE CALLS TO THE CLIENTS TO GET APPOINTMENTS FOR SALES CALLS AND TO GET INFORMATION ABOUT FUTURE POTENTIAL -HOTEL ROOMS AND FUNCTION ROOMS INSPECTION WITH NEW CLIENTS, TRAVEL AGENTS, INCENTIVE TOURS AND FAM TRIPS -GO SALES CALL TO MEET WITH CLIENTS AS COURTESY/REGULAR/DISCUSSION AND FOLLOW UP -MEET AND GREET WITH THE GUEST/TOUR LEADER UPON ARRIVAL OF GROUP CHECK IN OR UPON ARRIVAL OF FUNCTION -PROPOSAL FOLLOW UP FOR FUTURE BUSINESS AND RESPOND PROMPTLY(WITHIN 24 HOURS)TO ALL ENQUIRES AND CONFIRMATION -UPDATE THE DATABASE FOR THE CHANGES AND THE BIRTHDAY LIST ACCORDINGLY UPON CHANGES OF AUTHORIZE PERSON-ENTERTAIN WITH THE POTENTIAL GUESTS WHEN IT IS NECESSARY -PLANNING FOR THE NEXT DAY SALES CALL, PREPARING FOR THE WEEKLY SALES CALL AND MONTHLY SALES REPORT TO DIRECTOR OF SALES

-PASSENGER MEET AND ASSIT-PROMOTING MARHABA PRODUCTS AND SERVICES-MANAGING MARHABA LOUNGE-HANDLING BAGGAGE TRANSFER -------HANDLING PASSENGER ENQUIRY AND COMPLAINS-TAKING RESERVATIONS-ASSIST TRANSIT PASSENGER VISA MAKING SERVICE REPORT

RESPONSIBILITIES-MANAGING EXECUTIVE LOUNGETRAINING STAFF-MAKE SURE LOUNGE IS CLEAN AND PRESENTABLE-SERVING FOOD AND BEVERAGE-TAKING CARE OF BUFFET AREA AND SET UP-ASSIST CHECK IN/OUT EFFICIENTLY AND PROFESSIONALLY-DEALING WITH ALL HOTEL INFORMATIONS AND COMPLAINS-TAKING RESERVATIONS-ASSIST GUEST RELATIONS TASK-PROVIDE HIGH QUALITY OF GUEST SERVICE UPON REQUEST(SECRETARIAL SERVICE)-HANDLING GUEST COMPLAINS AND ENSURE IMMEDIATELY FOLLOW UP ENSURE EXCEED GUEST SATISFACATION-CASHIERING DUTIES,FOREIGN EXCHANGE TRANSACTIONS-UPDATING DUTY LOG BOOK-REPORT TO FRONT OFFICE MANAGER AND GUEST RELATION MANAGER

RESPONSIBILITIESManaging Executive LoungeTraining StaffMake Sure Lounge Is Clean And PresentableServing Food And BeverageTaking Care Of Buffet Area And Set UpAssist Check In/Out Efficiently And ProfessionallyAssist Guest Relations TaskProvide High Quality Of Guest Service Upon Request(Secretarial Service)Handling Guest Complains And Ensure Immediately Follow UpEnsure Exceed Guest satisfactionsCashiering Duties, Foreign Exchange TransactionsReport To Front Office Manager And Guest Relation Manager

RESPONSIBILITIES• TAKING RESERVATIONS• ARRANGING MENU TAG• ASSIGNING STAFF• GREETING THE GUESTS• ESCORTING GUESTS• TAKING ORDERS• SERVICING FOOD AND BEVERAGE• MAKING SURE GUEST SATISFACTION• ANTICIPATE GUEST NEED• TAKING CARE OF SERVICE • CASHIER• MAINTAIN CLEANINESS OF BUFFET AREA AND HOSTESS STATION• HANDLING GUEST COMPLAINT • REPORT ING TO SUPERVISOR OR MANAGER