Moe Sbaity, Mba, B.Eng Email & Phone Number

Montreal, Qc, Ca

• Strategic Leader in BI and Analytics: Leveraged 6+ years of experience to define the strategic direction and development of analytics roadmaps, leading a team of expert analysts, and nurturing their professional growth.• Cross-Functional Collaboration and Process Improvement: Worked with key business leaders and IT to improve data management, ease of use of multiple data sets, and implement strategic software platforms like Pardot and Salesforce.• Project and Performance Management: Successfully led key initiatives such as the High Speed Operation Project and developed impactful sales strategies. Expert in communicating sector KPIs and driving execution of management initiatives.• Operations and Workforce Management Expert: With 6 years of experience in operations, specialized in optimizing processes and aligning workforce resources to meet strategic objectives.• Data-Driven Decision Making Advocate: Translated complex data into actionable insights, enabling improved operational processes and defining reporting needs for various business units.• Innovation and Growth: Identified key opportunities and leveraged new data for the development of innovative sales strategies, contributing to business growth and competitiveness.• Strong Communicator: Proven ability to clearly communicate sector’s KPIs and support the execution of upper management initiatives, ensuring alignment and driving organizational success.• Partnership and Collaboration: Built strong partnerships with key business leaders and IT, enhancing cross-functional collaboration and improving overall business performance.

Montreal, Quebec, Ca

• Team Leadership: Lead two national teams, including unionized and management employees, to achieve performance targets and operational excellence.• Data-Driven Insights: Develop dashboards and reports for key performance indicators, providing insights that support business strategy.• Process Automation: Drive cost reduction and efficiency through RPA and automation, streamlining processes and minimizing delays.• Contract Operations: Oversee a contract production team, enhancing speed and accuracy through automated workflows.• Cross-Functional Collaboration: Work closely with stakeholders, data analysts, and leadership to integrate RPA into BI projects and ensure alignment on strategic goals.

Québec, Ca

• Set priorities, nurtured professional growth, and highlighted team achievements across the organization for a group of expert analysts• Defined and lead the strategic direction and development of the analytics road map for the BI/Analytics team• Partnered with key business leaders across different units to provide insights, improve operational processes and define reporting needs• Partnered with IT on improving data management as well as the integration and ease of use of multiple data sets• Worked with cross functional teams to establish key business initiatives based on historical data and benchmarking• Lead the implementation of Pardot and the evolution of the Salesforce platform across the Business Sector• Lead the development of sales strategies and tactics identifying key opportunities and new data to take advantage of• Responsible for the communication of the sector’s KPIs as well as supporting the execution of upper management initiatives• Lead the Quebecor/federal and provincial initiative High Speed Operation Project using territory maps on Tableau

Québec, Ca

• Managed, mentored and developed a team of highly skilled analysts• Lead the implementation and evolution of the Salesforce platform• Identified Tableau as the BI tool of choice and implemented the use of it across the Business sector via a business case model• Defined all operational and sales metrics/dashboards across the company using various data sources (up to 6 different systems)• Supported marketing managers in following the customer journey, performance of campaigns, promotions and new product launches• Subject matter expert/reference point for all data/analytics requests

Québec, Ca

• Managed activities and prioritization of the pricing team• Approved pricing requests and financial analyses and produced personalized contracts for fibre optics, coax and wireless projects• Supported marketing and sales teams with market price analyses• Launched an internal tool that helped automate Mobility pricing

Québec, Ca

• Executed comprehensive financial analyses based on a myriad of factors including market strategy, competition, and profitability margins, supporting informed decision-making.• Developed automation tools that drove a 35% increase in sales, showcasing a keen understanding of market drivers and the importance of agility in response to them.• Offered pivotal support to post-evaluation projects, ensuring a consistent evaluation of actual results versus targets.

Vancouver, British Columbia, Ca

• Acted as a key support contact for any issues to all agents at all times• Performed Ad-Hoc projects and responded to all customer complaints

Vancouver, British Columbia, Ca

Miami, Fl, Us

Ca

Ca

Bachelor'S Degree, Electrical Engineering

Master Of Business Administration (Mba), Business Administration And Management, General