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Moeez Amjad is listed as Technical Support Specialist/TCP software at TCP Software, a company with 259 employees, based in Lahore, Punjab, Pakistan. AeroLeads shows a matched LinkedIn profile for Moeez Amjad.
Moeez Amjad previously worked as Technical Support Specialist at Tcp Software and Customer Service Team Lead at Ibex. Moeez Amjad holds Bachelor'S In Aviation Management, Aviation/Airway Management And Operations, A from The University Of Lahore.
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As a customer service representative and team leader with over three years of experience, I've mastered handling diverse customer inquiries and resolving issues with empathy and professionalism. In my role, I've mentored team members, facilitated training sessions, and led process improvements to enhance the customer experience. My track record demonstrates a commitment to delivering exceptional service and driving positive outcomes for both customers and the organisation.
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Pakistan
As a Technical Support Agent, I excel in providing top-tier customer support by guiding users through solutions, and ensuring a seamless experience. I leverage strong problem-solving skills and technical expertise to resolve hardware, software, and network challenges efficiently. Committed to delivering exceptional service, I document support interactions.
Lahore, Punjab, Pakistan
Managing and guiding the team, ensuring high-quality service delivery, resolving escalated issues, optimizing processes for efficiency, and fostering effective communication and training. The role requires overseeing performance metrics, handling conflicts, and adapting to meet evolving customer demands, ultimately aiming to enhance overall customer.
Punjab, Pakistan
Working as an escalation manager involves promptly assessing and resolving escalated customer issues by coordinating with relevant teams, providing updates to customers, identifying root causes, implementing corrective actions, supporting frontline staff, documenting cases, and maintaining service level agreements to ensure customer satisfaction and.
Lahore, Punjab, Pakistan
Worked as a customer service representative and because of good skills and performance got promoted as a team lead in first six months. As a team lead, the primary role is to guide, support, and coordinate the efforts of a group of individuals towards achieving shared objectives. This involves delegating tasks, providing mentorship, facilitating.
Lahore, Punjab, Pakistan
Working in airport services involves assisting passengers throughout their journey, including check-in, boarding, and luggage handling. Responsibilities include providing flight information, resolving inquiries, ensuring security compliance, and coordinating with airport and airline staff. This role demands excellent communication, customer service, and.
Lahore, Punjab, Pakistan
Working under the Civil Aviation Authority involves enforcing aviation regulations, conducting inspections and collaborating with industry stakeholders to ensure safety and regulatory compliance in the aviation sector. Additionally, it may involve handling inquiries and concerns from customers regarding aviation regulations, safety protocols, and licensing.
Other employees you can reach at tcpsoftware.com. View company contacts for 259 employees →
Ayesha Khan
Colleague at Tcp SoftwareLahore, Punjab, Pakistan, Pakistan
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MS
Mittal Shah
Colleague at Tcp SoftwareAustin, Texas, United States, United States
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CS
Cade Schwandner
Colleague at Tcp SoftwareSan Angelo, Texas, United States, United States
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RM
Robbie Moore
Colleague at Tcp SoftwareLahore, Punjab, Pakistan, Pakistan
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MR
Marija Rabasović
Colleague at Tcp SoftwareBelgrade, Serbia, Serbia
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AZ
Alishba Zaheer
Colleague at Tcp SoftwareLahore, Punjab, Pakistan, Pakistan
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ME
Musa Ejaz
Colleague at Tcp SoftwareLahore, Punjab, Pakistan, Pakistan
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EC
Elizabeth Cavazos
Colleague at Tcp SoftwareSan Angelo, Texas, United States, United States
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FA
Faisal Ameen
Colleague at Tcp SoftwareLahore, Punjab, Pakistan, Pakistan
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JR
John Rickelman
Colleague at Tcp SoftwareSan Angelo, Texas, United States, United States
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Quick answers generated from the profile data available on this page.
Moeez Amjad works for TCP Software.
Moeez Amjad is listed as Technical Support Specialist/TCP software at TCP Software.
Moeez Amjad is based in Lahore, Punjab, Pakistan while working with TCP Software.
Moeez Amjad has worked for Tcp Software, Ibex, Mindbridge, Shaheen Airport Services, and Pakistan Civil Aviation Authority.
Moeez Amjad's colleagues at TCP Software include Ayesha Khan, Mittal Shah, Cade Schwandner, Robbie Moore, and Marija Rabasović.
You can use AeroLeads to view verified contact signals for Moeez Amjad at TCP Software, including work email, phone, and LinkedIn data when available.
Moeez Amjad holds Bachelor'S In Aviation Management, Aviation/Airway Management And Operations, A from The University Of Lahore.
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