Moeez S. Email & Phone Number

Washington, Dc, Us

Mclean, Virginia, Us

- Designing and developing new features for Appian based applications using both out of thebox (OOTB) Appian Components, Java based Custom Smart Services, and Appian bestpractices.- Developing components in Appian, which interface with Oracle Database through bothAppian OOTB functionality and Java based Hibernate.- Diagnosing and implementing fixes for a wide variety of defects reported by users bothdirectly and through Tier 2 support.- Responsible for all phases of the software development life cycle (SDLC) using Agilemethodologies from requirements, design, development, and deployment.- Eliciting and analyzing user requirements and writing use cases/user stories with mock-upsand wireframes.- Enhancing user experience by recommending improvements to workflows.- Writing test plans and executing test scripts to ensure Appian BPM solutions conform to userrequirements and meet system and usability standards.- Providing demonstrations of fixes to key functional owners.- Diagnosing user issues in the Production environment and implementing fixes for in-flightAppian instances.- Developing detailed procedures and knowledge base articles describing fixes for complexdefects.

Irvine, Ca, Us

- Administering the physical security of Amazon Web Services’ buildings, one of the most demanding - Coordinating the work of several officers to keep the facilities and data secure.- Training officers on our alarm monitoring systems and corporate guard-force policy. - Documenting incidents and notifying the stakeholders. - Was promoted to a supervisor role in only about 3 months on the job.

Ashburn, Virginia, Us

- Engineered robust and customer-centric front-end software solutions for our clients. - Researched and analyzed SEO keywords for copy development that improved lead generation for our clients.- Created high-end UX designs, utilized wireframes based on user journeys, low to high fidelity prototypes, and usability testing.- Revamped federal agency’s intranets. - Utilized JTBD methodology to gather user requirements.

Norwalk, Connecticut, Us

- Designed automation techniques to discover faulty assets, reducing the downtime of our assets to about 5%.- Audited assets and provided billing at the end of each month.- Diagnosed asset malfunctions and resolved issues in a timely manner, meeting all our SLA requirements.- Got permanent with Xerox in a short span of time.

Bachelor'S Degree, Computer Science

Associate Of Science - As, Computer Science