- Certified in Google for project management. - Improved quality management processes by conducting thorough audits and identifying areas for improvement.- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.- Reduced product defects with rigorous testing protocols and strict adherence to industry standards.- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.- Reported production malfunctions to managers and production supervisors.- Managed a team of quality assurance specialists, providing guidance and support for continuous improvement efforts.- Established and tracked quality department goals and objectives.- Trained employees on best practices in quality management, resulting in a more knowledgeable workforce committed to achieving excellence.- Worked well in a team setting, providing support and guidance.

Coordinate and book suitable accommodations and transportation services for flight crews during layovers or overnight stays.Manage rebooking services in case of unexpected flight schedule changes or unforeseen circumstances to minimize disruption for flight crews.Ensure all accommodation arrangements comply with company policies and crew preferences.Communicate effectively with hotels, transport providers, and flight crews to confirm bookings and resolve any issues.Maintain accurate records of bookings and changes.Assist in developing and implementing procedures to improve accommodation services efficiency.

- Communication Management, Event Organization, Market Analysis, Network management.- Developed strategic partnerships by identifying opportunities for collaboration with overseas organizations.- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.

- Construction Project management, Schedule planning, Budget planning, Monitoring and controlling several projects, Communication and permit management.- Monitored project progress, identified risks and took corrective action as needed.- Enhanced project efficiency by implementing agile methodologies and streamlining processes.- Improved team collaboration through clear communication and timely feedback on performance.- Documented project progress to fulfill project requirements and establish traceability.- Used critical thinking to break down problems, evaluate solutions and make decisions.

Manage and coordinate schedules of 30-50 employeesMaintain quality control proceduresImplement safety inspections and ensure construction and site safetyCheck and prepare site reports, designs, and drawingsProblem-solving for on-the-spot challenges preventing event further issuesManage and implement all administrative needs for the project

- Controlled resources and assets for department activities to comply with industry standards and government regulations.- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.- Launched quality assurance practices for each phase of development- Defined clear targets and objectives and communicated to other team members.- Established team priorities, maintained schedules and monitored performance.

Gathering and using customer details before evaluating and analyzing the symptoms of the issue.Windows and other software installationRedirecting problems to the appropriate resource when necessary.The installation and configuration of computer systems.Computer hardware assembly