monitor and maintain the computer systems and networksTraining colleagues in how to input and extract data Monitor performance and reliability of servers and workstations.troubleshooting hardware and software, email, network and peripheral equipment problems and solve technical and applications problems either over the phone or in personManaging and monitoring VPN network between the 17 branches – Availability 24/7. Preparing and executing periodical Maintenance plan of… Show more monitor and maintain the computer systems and networksTraining colleagues in how to input and extract data Monitor performance and reliability of servers and workstations.troubleshooting hardware and software, email, network and peripheral equipment problems and solve technical and applications problems either over the phone or in personManaging and monitoring VPN network between the 17 branches – Availability 24/7. Preparing and executing periodical Maintenance plan of Software and Hardware. Installing and preparing software, hardware and VPN network for 5 new-Opened branches. Creating Programming and UI design using Visual Basic 2010 and SQL server 2008. Install and configure antivirus solution.Customize policies and security permissions through windows environment.Configure network IP address, proxy, Gateway, firewall rules, VPN and VLANs.prioritizing and managing many open cases at one timeActs as a technician resource in assisting users to resolve problems with equipment and data; implements solutions or notifies outsource providers as required.Installs, configures and upgrades operating systems and software, using standard business and administrative packages;supervising junior engineering and technical staff Show less

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investigating, diagnosing and solving computer software and hardware faultsrepairing equipment and replacing partschecking computer equipment for electrical safetyDocumenting troubleshooting and problem resolution stepstesting and evaluating new technology