Mohammed Yousuf Email & Phone Number

Plano, Texas, United States

Responsible for all services pre-sales engagement and accountable for services strategy and growth.

Plano, Tx

Responsible to drive new logo/renewal of outsourcing and managed services opportunities. Provide leadership and continuouisly guide all the appropriate stakeholders throughout the engagement lifecycle. Drive the definition, communication and execution of the win/solution strategy and subsequent proposal and associated costs that deliver a solution to the client’s business problems

Plano, Tx

Reporting to the Chief Strategy Officer, responsible to develop a new go to market approach for CompuCom that generates additional revenue through a support model geared towards small and medium size enterprises. This role engages at all levels of the organization including business units, finance and marketing to build a go to market strategy that provides CompuCom with a sustainable revenue stream and opportunity for future growth. Business development, partner engagement, client engagement, consultative selling and presales support are also key aspects of this role.

Dallas/Fort Worth Area

Responsible for end to end solutioning of strategic pursuits which includes building the business case, value proposition, deal strategy, pricing as well as leading the technical proposal development. Consult with clients at the highest level including engaging with CxOs to create a vision and then work within Compucom to deliver a proposal.

Plano, Tx

Responsible to define high-impact procurement business strategies at the global and functional level and partner with procurement management to identify existing operational and new business opportunities, including procurement value development, investment prioritization, and other growth strategies.

Dubai, United Arab Emirates

Responsible to manage business operations and provide account management support in the Middle East region. This role is focused on the larger Enterprise Services accounts that HP manages in the Middle East region specifically in Saudi Arabia and Qatar. Implemented account governance and client service excellence program resulting in significant improvement in client satisfaction.• Manage account financial planning and forecast• Manage actual account performance• Rollout account governance standards• Rollout standard processes for service request, asset management, procurement, billing and invoicing and document management• Implement client service excellence program• Implement Account dashboard• Manage business issues and escalations.• Engage in new pursuit approval and funding process

Led ITO Service Management pre-sales engagement and solution definition for strategic sales pursuits• Service Management SPOC for all ITO opportunities with TCV greater than $100M• Engaged in consultative selling with clients at all levels to position and solution ITSM processes and tools• Helped sign 2 deals worth more than $1B each in manufacturing and energy sector and multiple smaller deals infinancial services and consumer industries sector (Total contract value over $3.0B)

• Support rollout of strategic initiatives to simplify and align internal billing rates in order to increase EDS cost competitiveness • Work with Portfolio Finance to help develop standard portfolio offerings and associated rates• Responsible to interface with technical teams for the development of SAP reporting • Consult within EDS to analyze business processes and provide recommendations

• Responsible to deliver projects and services to the client at a program level• Responsible to price and estimate project efforts• Interface between the client and the EDS delivery organization• Responsible to ensure services are billed in accordance to the contractual obligations• Resolved client delivery and billing issues

• Involved in implementation of critical tools for the client• Captured business requirements• Created Project Definition and Scope Document• Created User Acceptance Testing Scripts and Training curriculum• Conducted end user training• Designed and Implemented a “Performance Measurement System” • Implemented processes to help support the rollout of new devices for the Sabre client• Responsible to create the monthly desktop billing file and ensure data accuracy• Responsible to engage with the client for any billing related disputes• Responsible to Help resolve any issues as they relate to Billing

• Involved in Business Process design, analysis and establishing of standards for the Sabre Common Office. • Created a standard tool set for the Sabre COE environment and helped design the COE site• Engaged with the clients and functional areas to gather business and functional requirements and support implementation of new hire system for Sabre. • Successfully implemented the new hire system within the budget and by the deadline. • Involved in Business Process Reengineering for all major airline customers including American Airlines, ARSA, PIA and Gulf. • Captured client business requirements into high-level processes thru structured methodology• Analyzed these processes to identify business gaps and recommended solutions to improve and streamline client processes.

• Evaluated impact of process changes, new flows and methods on all operations• Managed daily production issues with members of each operational area to minimize rejects, improve quality and throughput• Designed and implemented capacity models to monitor production and constraints• Performed cost analysis and saved the company over $500,000 as part of equipment justification• Changed the layout of a production area to minimize material movement and reduce cycle time• Created staffing models to determine the optimal number of people needed to perform job functions• Analyzed the operations in a work area to determine the “Value Added” work done and reduced the operations and space requirements by 30% and saving the company over $300,000 annually.• Supported production on an ongoing basis acting as the production liaison to the operators

Mba, Mba

Studied MBA

Bachelors Of Science, Industrial Engineering

Studied Industrial Engineering

Associates, Interdisciplinary

Studied Interdisciplinary Studies