Joshua Moffitt Email & Phone Number

Englewood, Colorado, United States

Greater Denver Area

Greater Denver Area

Dynamic Leadership - Innovative Business Marketing - Exceptional Revenue Generation. Ongoing customer relationships. New business development. High level partnerships. Development of new and existing clients, to ensure they are in the best possible place in regards to their technology. Provides technical leadership, guidance and direction on the design, development, security, infrastructure, testing and implementation functions of information management systems.

Greater Denver Area

Design and Architecture for Prospective clients looking to solve problems and implement long lasting and well maintained Information Technology. Development of new and existing clients, to ensure they are in the best possible place in regards to their technology. Provides technical leadership, guidance and direction on the design, development, security, infrastructure, testing and implementation functions of information management systems.

Castle Rock Co

Responsibilities:Maintain solid client relationships by handling questions and concerns with efficiency and professionalism.Resolve client and system issues by determining the real or underlying cause of an incident (root cause analysis) in order to prevent future recurrences. Also support break fix efforts of system/server related issues.Ensures that service commitments are met within standard response time.Communicates via phone and email with client and teammates.Configure and tune operating systems for servers and client systems using the following operation systems: Microsoft Windows 7,8,10/Windows SBS 2003-2011/Server 2012/Server 2008 services.Provide maintenance of the system/servers infrastructure including patching, system upgrades, backups, and system configuration changes.Develop document and storestandard operating procedures and best practices in our technical repository.Trains clients on the use and basic maintenance of their IT Assets.Completes all required paperwork (time sheets, statements of work, tickets, etc.). Assist other technicians, sales staff and administrative staff as requested.

Denver, Colorado, United States

Effingham, Il

- Heavy emphasis on technical software training, in house staff support training, and customer technology training. - Onsite resolution and implementation of Server systems and architecture. (Follow up training after issues resolution with support staff and customer)- Tier2/3 level support when in house of support staff and customers. (Support training of new hires and new customers)- CIO level support of customers in need of training, troubleshooting, scope, and design of IT infrastructure and Architecture. (Technical training also provided to customers ranging from tracking inventory systems, to using and troubleshooting their software)My career at Patterson was comprised of going onsite to in need customers. Lots of training, Lots of repairing, most often utilizing my abilities to ensure that they are at ease with their support at Patterson companies. Very big with Customer relations, CIO style support and Technical Training.