MOOPX is an Egyptian company that gives an expert IT advisory. We help clients to improve organizational and individual performance by leveraging well-managed IT infrastructure, and backed up by expert IT support and advice.The professionalism of our people, combined with the unique functionality of MOOPX platform, ensures that we deliver a fast, exceptionally reliable, and unusually accountable service to our clients.MOOPX can act as a client's IT department, or supplement an existing IT function. We stress focusing on what matters to our clients, delivering a quality service that represents good value.We aim to create long-term partnerships that add value through a combination of high quality day-to-day support, expert project delivery and well considered strategic advice.

- Group Project Manager for Global Desktop Domain implementation.- Part from the Vodafone Global Project Management team.- Plan & implement the Group direction to unify the client operation across vodafone group.- Periodical Reporting to the Group CTO for the project progression.- Participate in all vodafone Group project managent meetings for group process alignment.

• Fifteen years experience in leadership, people management and project management.• Ten years experience in design, plan and execute medium and large IT projects.• Solid experience in mapping business strategies into Information Technology functional specification.• Seven years experience in dealing with vendors and vendor management.• Seven years experience with Enterprise Microsoft systems ( SMS, Active directory, Exchange, SUS, MS Share point, MS SQL, MS MOM)• Five years experience supporting (Oracle ERP systems, Billing system, Server virtualization technologies and Oracle databases)• Experience in strategic planning and execution.• Knowledge of contracting, negotiating, and change management.• Seven years experience with implementation of information technology integrations in a large division.

 Manage Vodafone Egypt Internal Support team which consist of 11 engineers Issue all the Service Level Agreements between Internal support team and other departments. Manage all internal support team project plans. Improve all technical support procedures and processes to meet the business requirement. Manage the training plan of the internal support team to serve the business objectives. Issue a regular customer survey to evaluate the internal support team services. Application Support of the ERP system and billing system. Develop corrective action plans to eliminate the technical support team issues. Assure to follow up the ISO procedures. Provide consistent weekly and monthly report at due dates with full description and business language. Make sure that no users complain about improperly solved problems. Ensure to issue monthly one to one meetings with all the team members Follow Up on the Preventive Maintenance plans for the supported customers. Ensure to review all team documentations for the new services to share with all team members Maintain Microsoft systems ( SMS 2003, Active directory, Exchange 2003, SUS, MS Share point, MS SQL, MS MOM)

Leopard Trading company is committed to deliver the highest levels of professionalism, integrity and honesty in its relationships with the suppliers, professional associates, shipping partners and customers. We understand our customers needs and we’ll work hard to increase sales by developing customers confidence ,trust and loyalty.Job description:1. Building the company values.2. Developing the company strategy and direction.3. Leading the company executive/senior management.

•Account Support manager to high value accounts like PEPSI, Coca Cola, Notaries Pharma and Vodafone•Contribute in the customers’ disaster recovery plans and risk management.•Support and Install IBM products (Servers & PCs)•Support and install Acer products (Servers &PCs)•Install & Support IBM Servers Solutions (MS windows 2003, IBM Clustering & MS Active directory.)•Support Microsoft desktop Products (MS windows & MS office)•Install & Support Microsoft server Solutions (Clustering, Exchange server, Windows 2000…)•Administrate Internal Company Network & Internet Resources. •Design & Install Enterprise Network Environments.

•Administrate Novell 3.12 network environment. •Support Microsoft server products•Support Hardware problems.•Design & install Ethernet UTP Networks.•Design & install Ethernet Coaxial Networks.•Support Network problems.•Install & Administrate Novell & Microsoft Network Operating Systems (Windows NT4.0, Novell3.11, 3.12)