Mogens J. work email
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Mogens J. personal email
With 25 years in customer suppor / service related jobs, I am your next candidate for the job.Working experience within global compagnies like :- Landis + Gyr : Customer support- Solutors : Servicecoordinator & technical customer support- WM-Data : Dispatch (IT)Just to mention a few.I like to work as individual and also as a member off larger teams including being "boss", due to my former job experience as servicecoordinator.I got a background within IT. I am analytical with focus on optimizing processes which will give the best possible customer service / support.As a person I am used to support others, but also listens and ask for other peoples advice when when needed.For me communication is important and often the key to get and reach the goal of what you are trying to achieve.Beside this I am used to work within :- administration- invoicing- claims- warranty- support within different branches, both remote, onsite and where internal functions.- education- Highly skilled within ITBut most off all i value my personal skills :- Energetic : I get things done within time- Process-oriented: optimize workflows to improve service and sales.- Self-employed: take initiative, get things done and solve them.- Have control of all loose ends, so customers experience service that works.- Responsible: With short deadlines, the discipline required that you work independently and -structured to deliver that customer expected within the agreed time.Beside this I am allways focus on the customer, as I am used to the service I deliver will allways keep the customer happy.
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Imellem JobHjemmearbejdeDenmark -
Sosu VilarSundvikar A/S Aug 2021 - PresentNordsjælland -
Imellem JobHjemmearbejde Jan 2024 - Present -
Intern Ordre BehandlerBest-Av A/S Dec 2023 - Mar 2024 -
Ssh ElevRoskilde Kommune Nov 2022 - Nov 2023Roskilde, Sjælland, Danmark -
Ssa ElevOdsherred Kommune Mar 2020 - Oct 2022 -
HjemmeplejeHøje-Taastrup Kommune Feb 2020 - Apr 2020København Og Omegn -
Salgs Og ServicelederAir-Nordic Aps Nov 2018 - Mar 2019FrederikssundVentilationsbranchenfungerede som salgs og serviceleder, samt servicekoordinator for 2 montørerVedligehold af kontor / butikkundevejledning / serviceTilbudsgivningReklamationFaktureringSagsstyringLagerstyring / lageransvarligOpbygning af administration fra bunden af, nye arbejdsgange, indførsel af nye procedurer osv.En del adhoc opgaver, grundet virksomhedens størrelse.
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Inddkøbs Assistent (Vikar)Aldi Danmark Apr 2018 - Jun 2018Københavnsområdet, DanmarkVIkariat:-----------Kundeservice - Telefonisk - Skriftlig korrespondance LagerudtagningReklamationerGaranti spørgsmålLeverandør kontakt (henvendelser fra danmark / udland. Engelsk + Tysk)Besvare telefoniske henvendelser fra kunderAd Hoc opgaver -
Installationsplanlægger/Koordinator - ØstTormax Danmark A/S Oct 2016 - Apr 2017Copenhagen Area, Capital Region, DenmarkVikariat (opstart 14.10.2016)Planlægning af nye installationer. Telefonisk kontakt med kunderDialog med installatører om sagerProjektplanlægning i samarbejde med kollega / produktionFærdiggørelse af projektorKoordinering af transportFakturering af afsluttede sager. -
Service CoordinatorSolutors A/S Dec 2014 - Jun 2016BrøndbyFocus areas :- Coordinate service techncians.- 1. line "support"- Planning/schedule workaround for technicians.- Billing and accounting customers.- Warranty towards Solutors suppliers.- Troubleshooting customers installations. -
SupportkonsulentEg Retail & Medie May 2012 - May 2014HolbækHelpdesk supporterSupport on several products :- POS System : EG Newpos. LS Retail- Payment : DankortGeneral IT Support for Dagrofa- Infrastructure
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OwnerEasy Webhost & Design Jun 2005 - Dec 2013HøngFocus areas are :- Hosting- Webpage design (Joomla, Wordpress etc,)- Open Source solutions- Consulting- SEO
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Technical Customer SupportLandisgyr 2007 - 2009Høje TaastrupWorked as customer service representative.Supporting calling customers in Landis + Gyr productsDesigning and implementing new workflow and support structure in danish part of Landis + Gyr (Customer Service)Sharepoint 2007 - Implementing, documentation and education of danish usersMS CRM - Implementing, documentation and education of danish users. -
OwnerEasy Webhost - Parttime 2005 - 2009HøngEasy Webhost & DesignOur services are :- Hosting- Webdesign- Open Source solutions
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It Technician / Internal CoordinatorBispebjerg Hospital 2005 - 2008Copenhagen Area, DenmarkSupporter and administrator on IBM LMS with 3.600 users at Bispebjerg Hospital in Copenhagen.IBM LMS Superuser Network Responsible.IBM LMS teacher, supporter and responsible for documenting.IBM LMS System Administrator with 5 other colleagues at H:S, known as Region Hovedstaden.Responsible for all AV and Educational locations at Bispebjerg Hospital1 day a week working at the secretatiat in the educational department -
Temporary Jobs Within One CompanyTemporary Jobs 2001 - 2005Copenhagen Area, DenmarkIn this period i worked within one company, but was hired to different jobs within the following areas :- Car leasing: the administration of service contracts.- Service Coordinator: Coordinator driving techniques. Helpdesk and rep. via phone- Customer service:. Relocation of telecommunication lines. Number Porting xDSL Support- Helpdesk employee: IT Support. Teaching. Documentation.
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Dispatcher / ServicecoordinatorWm-Data 1998 - 2000BallerupDispatcher (chief for driving technicians) - Technical ServiceSLA owner responsible for techicians in the field working on costumer calls. Track and Trace (monitoring) incoming call. Document calls from customers.Escalate urgent calls to different departmentsHelpdesk & Hotline function mostly on hardware. -
TeacherNiels Brock 1996 - 2000Copenhagen Area, Capital Region, DenmarkTeacher at CPH Business School (Niels Brock)Teaching in :- MS Office (intensive courses), - Windows- technology (hardware)- Database theory (how to build and design databases)Microsoft ExcelMicrosoft WordMicrosoft AccessMicrosoft PowerPoint -
TeacherBindernæs Efterskole Jan 1994 - Jun 1995Rødby (Lolland)Teaching at Bindernæs Efterskole in :- IT- Medie- Math- VideoIT responsible for 15 computers at the school.
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Helpdesk SupporterFalck 1994 - 1995Copenhagen Area, DenmarkTechnical support hardware and software productsInternet support for Tele 2 Internet (we where the support).Falck 1.st help for computersCoordinating external colleagues, visiting elderly by night -
PostarbejderPost Danmark Sep 1988 - Jun 1994Høje TaastrupWorked as postmanWork was primarily nightshift
Mogens J. Education Details
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Nykøbing Falster Edb-SkoleComputer Informatics -
Teknologisk InstitutComputer -
Vordingborg SeminariumTeacher -
Compaq DanmarkComputer Hardware -
Programming -
Programming -
Operating Systems - Novell -
Katedralskolen Nykøbing Falster -
Katedralskolen Nykøbing FalsterMathematics
Frequently Asked Questions about Mogens J.
What company does Mogens J. work for?
Mogens J. works for Hjemmearbejde
What is Mogens J.'s role at the current company?
Mogens J.'s current role is Imellem job.
What is Mogens J.'s email address?
Mogens J.'s email address is mogens.jorgensen@eg.dk
What schools did Mogens J. attend?
Mogens J. attended Nykøbing Falster Edb-Skole, Teknologisk Institut, Vordingborg Seminarium, Compaq Danmark, Niels Brock, Niels Brock, Niels Brock, Katedralskolen Nykøbing Falster, Katedralskolen Nykøbing Falster.
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