Mohamed Hamza Email and Phone Number
seasoned leader in the luxury retail industry with over 15 years of hands-on experience in managing high-volume duty-free operations. My expertise spans driving substantial sales growth, enhancing customer satisfaction, and fostering high-performing teams. With a strong focus on data analysis and strategic planning, I am adept at optimizing inventory management, streamlining operational processes, and delivering exceptional customer experiences that elevate brand loyalty and market presence. Whether leading teams or overseeing sell-out processes for globally recognized luxury brands, I am committed to achieving operational excellence and surpassing business targets.
Dubai Duty Free
View- Website:
- dubaidutyfree.com
- Employees:
- 3545
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Sales Team Lead | Retail Luxury BeautyDubai Duty FreeDubai, Ae -
Shift ManagerCoty Handling (Gucci, Boss, Burberry, Calvin Klein, Davidifd, Marc Jacobs, Tiffany) Sep 2024 - Present- Managing and supervising staff to ensure efficient daily operations and maximizing productivity.- Overseeing sell-out processes for luxury brands, successfully driving Gucci to rank #3, Boss to #10, and Burberry to #12 in sales performance.- Boosting market share by 15% through sales strategies, team leadership, and customer engagement.- Implementing visual merchandising to enhance product presentation and drive revenue.- Ensuring compliance with brand guidelines and maintaining high standards of customer service.
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Senior Data AnalystDubai Duty Free May 2022 - PresentDubai, United Arab Emirates- Ensured all entries are documented to Avoid store inventory discrepancy.- Oversee all reports for entries and Developed "Damaged Report" and/or "Return to Vendor" report.- Communicated with retail team to monitor inventory incase of stock count to avoid discrepancy. -
Sales SpecialistDubai Duty Free Aug 2023 - PresentUnited Arab Emirates -
Travel Retail SpecialistWatch Corner - Dubai Duty Free Feb 2021 - May 2022Dubai, United Arab Emirates- Advised customers on suitable products that best meet their needs and encourage purchases to increase conversion rate and achieve sales target.- Ensured that product merchandise are well-arranged and adequately replenished according to footfall enhancing customer experience.
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Sales Counter Manager - Dubai Duty FreeSbgc - Sprecher Berrier Group Of Companies May 2018 - Jan 2021Dubai, United Arab Emirates- Managed inventory adequate levels and level of stock-on-hand accuracy to match consumer demand.- Managed and coached 30+ sales advisors in selling techniques, significantly increased customer satisfaction ratings.- Enhanced operations efficiency rate by 20% by recommending process modifications to management.- Controlled traffic flow, reduced waiting time and enhanced consumer experience. -
Airport Coordinator - Dubai Duty FreeSbgc - Sprecher Berrier Group Of Companies Mar 2018 - May 2018Dubai, United Arab Emirates- Executed optimum store appearance by replenished store merchandise and organized empty shelves, and racks elevated customer experience by 35%.- Actively listened to customers' requests, confirming full understanding before addressing concerns. -
Sales Team Lead - Dubai Duty FreeTom Ford Beauty Dec 2012 - Feb 2018Dubai, United Arab Emirates- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.- Ensured all staffs are fully aware of sales target and motivated to drive sales results.- Created inviting environment for customers by maintaining store organization and cleanliness.- Provided weekly schedules to ensure smooth operations and business demands are met. -
Beauty Advisor - Dubai Duty FreeTom Ford Beauty Feb 2007 - Dec 2012Dubai, United Arab Emirates- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Mohamed Hamza Education Details
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Business Administration And Management, General
Frequently Asked Questions about Mohamed Hamza
What company does Mohamed Hamza work for?
Mohamed Hamza works for Dubai Duty Free
What is Mohamed Hamza's role at the current company?
Mohamed Hamza's current role is Sales Team Lead | Retail Luxury Beauty.
What schools did Mohamed Hamza attend?
Mohamed Hamza attended Jaipur National University.
Who are Mohamed Hamza's colleagues?
Mohamed Hamza's colleagues are Sudheesh Ponnambilath, Mahima Balwani, Olena Tarasova, Gauhar K., Asma Boulekfouf, Naseer Ahmad Ahmad, Arben Benedicto.
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Mohamed Hamza
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2gmail.com, ge.com
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