Mohamed Hamza Email & Phone Number

Dubai, Ae

- Managing and supervising staff to ensure efficient daily operations and maximizing productivity.- Overseeing sell-out processes for luxury brands, successfully driving Gucci to rank #3, Boss to #10, and Burberry to #12 in sales performance.- Boosting market share by 15% through sales strategies, team leadership, and customer engagement.- Implementing visual merchandising to enhance product presentation and drive revenue.- Ensuring compliance with brand guidelines and maintaining high standards of customer service.

Dubai, United Arab Emirates

- Ensured all entries are documented to Avoid store inventory discrepancy.- Oversee all reports for entries and Developed "Damaged Report" and/or "Return to Vendor" report.- Communicated with retail team to monitor inventory incase of stock count to avoid discrepancy.

United Arab Emirates

Dubai, United Arab Emirates

- Advised customers on suitable products that best meet their needs and encourage purchases to increase conversion rate and achieve sales target.- Ensured that product merchandise are well-arranged and adequately replenished according to footfall enhancing customer experience.

Dubai, United Arab Emirates

- Managed inventory adequate levels and level of stock-on-hand accuracy to match consumer demand.- Managed and coached 30+ sales advisors in selling techniques, significantly increased customer satisfaction ratings.- Enhanced operations efficiency rate by 20% by recommending process modifications to management.- Controlled traffic flow, reduced waiting time and enhanced consumer experience.

Dubai, United Arab Emirates

- Executed optimum store appearance by replenished store merchandise and organized empty shelves, and racks elevated customer experience by 35%.- Actively listened to customers' requests, confirming full understanding before addressing concerns.

Dubai, United Arab Emirates

- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.- Ensured all staffs are fully aware of sales target and motivated to drive sales results.- Created inviting environment for customers by maintaining store organization and cleanliness.- Provided weekly schedules to ensure smooth operations and business demands are met.

Dubai, United Arab Emirates

- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.- Promoted additional products and services to increase sales numbers and revenue with diverse selection.