● Spearheaded the installation, support, and project management of the opening of 4+ virtual sales office locations and 3 branches, enhancing communication and collaboration among remote teams.● Configured and troubleshooting secure LANs, WANs, and VPNs, ensuring seamless and secure network connectivity.● Implemented and managed virtualization technology, optimizing resource utilization and improving scalability.● Oversaw the installation and management of end-user computing devices, ensuring efficient and reliable operations for all employees.● Designed and implemented a comprehensive backup plan for IT infrastructure objects, minimizing the risk of data loss and ensuring business continuity. ● v Successfully implemented MES (Manufacturing Execution Systems) and automation in 3 factories, warehouses, and silos, improving operational efficiency and reducing manual intervention.● Provided tier 2 and 3 support for 200+ corporate users, resolving technical issues promptly and ensuring smooth IT operations.● Installed and managed IP telephone systems, facilitating seamless organizational communication.● Troubleshot and resolved hardware, software, and user access issues related to the ERP system, ensuring uninterrupted business processes.● Examined and analyzed network traffic using various tools and techniques, providing valuable insights for website optimization.

● Collaborated with a cross-functional team to develop an application that accurately forecasted retail cut costs for the purchasing and data control teams, enabling informed decision-making and cost optimization.● Troubleshot and resolved hardware, software, user access, and other issues related to the ERP system, ensuring smooth operations and minimizing downtime. ● Implemented new support and training processes, leading to effective continuous support for the developed applications and fostering knowledge growth within the team.● Installed, configured, and troubleshooted secure LANs, WANs, and VPNs, ensuring reliable and secure network connectivity.● Designed and implemented a comprehensive Backup Plan for all infrastructure objects, safeguarding critical data and minimizing the risk of data loss.

● Oversaw the installation, support, and project management of the opening of 5+ branch office locations, ensuring seamless operations and connectivity across multiple sites.● Provided technical support for 100+ corporate users, resolving issues promptly and ensuring efficient IT operations.● Troubleshot secure LANs, WANs, and VPNs, ensuring secure and reliable network connectivity for the organization.● Implemented and managed application virtualization, improving efficiency and flexibility in software deployment and maintenance.● Provided regular project status updates and estimates to the management, ensuring transparency and effective communication. ● Designed and implemented a comprehensive backup plan for all infrastructure objects, safeguarding critical data and ensuring business continuity.● Managed the IP telephone system, facilitating effective communication within the organization.● Built and maintained an application server, collaborating with development teams, network engineers, system administrators, and database administrators to design optimal application server environments.● Provided technical support to web designers and developers, ensuring smooth operation of server technologies for websites and applications.

● Led various IT developmental programs to enhance the College's capabilities and achieve organizational goals.● Ensured that all programs and projects were aligned with the College's objectives, contributing to its growth and success.● Prepared an annual business plan for the IT department, outlining strategic initiatives and objectives.● Set annual targets for IT operations and monitored the overall performance of the department to ensure efficiency and effectiveness.● Monitored network scrutiny and supervised the entire network system of the College, ensuring reliable and secure connectivity.● Designed IT policies and implemented them with the board of directors' approval, ensuring compliance and best practices.

● Designed and delivered advanced courses in Web Design, utilizing Dreamweaver and HTML, to enhance students' practical skills and understanding.● Developed dynamic websites using PHP and MS Visual Studio, empowering students to create interactive and responsive web applications. ● Planned and implemented network infrastructure using MS Windows Server, ensuring robust and secure connectivity for organizational needs.● Managed and administered database systems, including MySQL and MS SQL Server, enabling efficient data management and retrieval.

● Secure financial information by completing database backups.● Maintain financial security by following internal controls. ● Maintain customer confidence and protect operations by keeping financial information confidential.

● Conducted thorough reviews of medical claims to ensure accuracy and compliance with payment guidelines.● Maintained adherence to current procedural terminology (CPT) and International Classification of Diseases (ICD) coding standards, ensuring proper coding accuracy. ● Implemented rigorous checks to confirm that the codes listed corresponded to the actual services rendered, safeguarding the company against fraudulent billing practices and excessive utilization.● Verified patient and physician information to validate the authenticity of claims and prevent fraudulent activities.

● Developed and delivered advanced courses in Web Design, utilizing Dreamweaver and HTML, to enhance students' skills in creating visually appealing and user-friendly websites.● Conducted training modules on website development using PHP and MS Visual Studio, empowering students to build dynamic and interactive web applications. ● Instructed students in planning network infrastructure, leveraging MS Windows Server, to ensure secure and efficient data flow in organizational environments.● Taught database management systems (DMS) with a focus on MySQL and MS SQL Server, equipping students with the knowledge and skills to effectively manage and manipulate data.

● Collaborated with clients to understand their requirements and preferences for website layout, color schemes, and visual elements, ensuring effective communication and alignment of design concepts.● Formulated and refined the initial concept for web pages, considering factors such as user experience, branding, and marketing objectives.● Executed the design and layout of web pages, creating an engaging and user-friendly browsing experience for visitors. ● Developed compelling graphic designs that effectively conveyed the concepts and messages promoted by the website, enhancing its overall impact and user engagement.● Translated clients' ideas into visually appealing designs that captured their vision, using a combination of graphic design techniques and industry best practices.

● Ensured seamless availability of systems and platforms, implementing proactive measures to minimize downtime and optimize performance.● Oversaw critical aspects such as backup, clustering, mirroring, replication, and failover to maintain data integrity and system resilience.● Implemented and tested upgrades and patches to keep systems up-to-date and secure.● Evaluated and recommended cutting-edge database technologies to enhance organizational efficiency and improve data management capabilities. ● Designed and documented comprehensive database architecture, including data modeling and schema design, to support efficient data storage and retrieval.● Developed and maintained database objects, such as tables, procedures, and permissions, ensuring data accuracy and compliance with security standards.● Created database utilities and automated reporting tools to streamline data processing and facilitate informed decision-making.● Leveraged shell scripting to automate routine tasks, increasing operational efficiency and reducing manual effort.

● Successfully managed internal and external client expectations, ensuring alignment with project goals and objectives.● Tracked and monitored the progress of special projects, implementing effective project management methodologies to ensure timely completion.● Identified, assessed, and mitigated project risks to minimize disruptions and achieve successful project outcomes. ● Conducted in-depth analysis and documentation of existing processes and workflows, identifying areas for improvement and optimization.● Developed comprehensive project plans and schedules, outlining key milestones and deliverables to guide the project team.● Assigned clear task responsibilities to project team members, promoting accountability and fostering collaboration for successful project execution.