Mohamed Mustafa Email & Phone Number

Riyadh, Central Region, Sa

● Spearheaded the installation, support, and project management of the opening of 4+ virtual sales office locations and 3 branches, enhancing communication and collaboration among remote teams.● Configured and troubleshooting secure LANs, WANs, and VPNs, ensuring seamless and secure network connectivity.● Implemented and managed virtualization technology, optimizing resource utilization and improving scalability.● Oversaw the installation and management of end-user computing devices, ensuring efficient and reliable operations for all employees.● Designed and implemented a comprehensive backup plan for IT infrastructure objects, minimizing the risk of data loss and ensuring business continuity. ● v Successfully implemented MES (Manufacturing Execution Systems) and automation in 3 factories, warehouses, and silos, improving operational efficiency and reducing manual intervention.● Provided tier 2 and 3 support for 200+ corporate users, resolving technical issues promptly and ensuring smooth IT operations.● Installed and managed IP telephone systems, facilitating seamless organizational communication.● Troubleshot and resolved hardware, software, and user access issues related to the ERP system, ensuring uninterrupted business processes.● Examined and analyzed network traffic using various tools and techniques, providing valuable insights for website optimization.

● Collaborated with a cross-functional team to develop an application that accurately forecasted retail cut costs for the purchasing and data control teams, enabling informed decision-making and cost optimization.● Troubleshot and resolved hardware, software, user access, and other issues related to the ERP system, ensuring smooth operations and minimizing downtime. ● Implemented new support and training processes, leading to effective continuous support for the developed applications and fostering knowledge growth within the team.● Installed, configured, and troubleshooted secure LANs, WANs, and VPNs, ensuring reliable and secure network connectivity.● Designed and implemented a comprehensive Backup Plan for all infrastructure objects, safeguarding critical data and minimizing the risk of data loss.

Riyadh, Riyadh, Sa

● Oversaw the installation, support, and project management of the opening of 5+ branch office locations, ensuring seamless operations and connectivity across multiple sites.● Provided technical support for 100+ corporate users, resolving issues promptly and ensuring efficient IT operations.● Troubleshot secure LANs, WANs, and VPNs, ensuring secure and reliable network connectivity for the organization.● Implemented and managed application virtualization, improving efficiency and flexibility in software deployment and maintenance.● Provided regular project status updates and estimates to the management, ensuring transparency and effective communication. ● Designed and implemented a comprehensive backup plan for all infrastructure objects, safeguarding critical data and ensuring business continuity.● Managed the IP telephone system, facilitating effective communication within the organization.● Built and maintained an application server, collaborating with development teams, network engineers, system administrators, and database administrators to design optimal application server environments.● Provided technical support to web designers and developers, ensuring smooth operation of server technologies for websites and applications.

● Led various IT developmental programs to enhance the College's capabilities and achieve organizational goals.● Ensured that all programs and projects were aligned with the College's objectives, contributing to its growth and success.● Prepared an annual business plan for the IT department, outlining strategic initiatives and objectives.● Set annual targets for IT operations and monitored the overall performance of the department to ensure efficiency and effectiveness.● Monitored network scrutiny and supervised the entire network system of the College, ensuring reliable and secure connectivity.● Designed IT policies and implemented them with the board of directors' approval, ensuring compliance and best practices.

Khartoum, Sd

● Designed and delivered advanced courses in Web Design, utilizing Dreamweaver and HTML, to enhance students' practical skills and understanding.● Developed dynamic websites using PHP and MS Visual Studio, empowering students to create interactive and responsive web applications. ● Planned and implemented network infrastructure using MS Windows Server, ensuring robust and secure connectivity for organizational needs.● Managed and administered database systems, including MySQL and MS SQL Server, enabling efficient data management and retrieval.

● Secure financial information by completing database backups.● Maintain financial security by following internal controls. ● Maintain customer confidence and protect operations by keeping financial information confidential.

● Conducted thorough reviews of medical claims to ensure accuracy and compliance with payment guidelines.● Maintained adherence to current procedural terminology (CPT) and International Classification of Diseases (ICD) coding standards, ensuring proper coding accuracy. ● Implemented rigorous checks to confirm that the codes listed corresponded to the actual services rendered, safeguarding the company against fraudulent billing practices and excessive utilization.● Verified patient and physician information to validate the authenticity of claims and prevent fraudulent activities.

● Developed and delivered advanced courses in Web Design, utilizing Dreamweaver and HTML, to enhance students' skills in creating visually appealing and user-friendly websites.● Conducted training modules on website development using PHP and MS Visual Studio, empowering students to build dynamic and interactive web applications. ● Instructed students in planning network infrastructure, leveraging MS Windows Server, to ensure secure and efficient data flow in organizational environments.● Taught database management systems (DMS) with a focus on MySQL and MS SQL Server, equipping students with the knowledge and skills to effectively manage and manipulate data.

● Collaborated with clients to understand their requirements and preferences for website layout, color schemes, and visual elements, ensuring effective communication and alignment of design concepts.● Formulated and refined the initial concept for web pages, considering factors such as user experience, branding, and marketing objectives.● Executed the design and layout of web pages, creating an engaging and user-friendly browsing experience for visitors. ● Developed compelling graphic designs that effectively conveyed the concepts and messages promoted by the website, enhancing its overall impact and user engagement.● Translated clients' ideas into visually appealing designs that captured their vision, using a combination of graphic design techniques and industry best practices.

● Ensured seamless availability of systems and platforms, implementing proactive measures to minimize downtime and optimize performance.● Oversaw critical aspects such as backup, clustering, mirroring, replication, and failover to maintain data integrity and system resilience.● Implemented and tested upgrades and patches to keep systems up-to-date and secure.● Evaluated and recommended cutting-edge database technologies to enhance organizational efficiency and improve data management capabilities. ● Designed and documented comprehensive database architecture, including data modeling and schema design, to support efficient data storage and retrieval.● Developed and maintained database objects, such as tables, procedures, and permissions, ensuring data accuracy and compliance with security standards.● Created database utilities and automated reporting tools to streamline data processing and facilitate informed decision-making.● Leveraged shell scripting to automate routine tasks, increasing operational efficiency and reducing manual effort.

● Successfully managed internal and external client expectations, ensuring alignment with project goals and objectives.● Tracked and monitored the progress of special projects, implementing effective project management methodologies to ensure timely completion.● Identified, assessed, and mitigated project risks to minimize disruptions and achieve successful project outcomes. ● Conducted in-depth analysis and documentation of existing processes and workflows, identifying areas for improvement and optimization.● Developed comprehensive project plans and schedules, outlining key milestones and deliverables to guide the project team.● Assigned clear task responsibilities to project team members, promoting accountability and fostering collaboration for successful project execution.

Bachelor'S Degree, Mathematics And Computer Science

Diploma, Accounting And Computer Science

Diploma, Office Management And Supervision

Diploma, Technical Accounting