Mohammed Faisal Email & Phone Number

Dubai, United Arab Emirates

• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP
• Procuring network equipment and managing subcontractors involved with network installation
• Configuring firewalls, routing and switching to maximise network efficiency and security
• Maximising network performance through ongoing monitoring and… Show more
• Maximising network performance through ongoing monitoring and troubleshooting

Abu Dhabi Emirate, United Arab Emirates

-Supporting users Issues and Request-Managing Company IT Environment -Providing L1 of Support by walked in or remote.-Achieving company SLA of Service -Handling on-Boarding process for new staff (Creating there Account )-Handling Off-boarding by disabling account and collect IT Accessories and devices.-Manage Engine Service Desk plus for Ticket -Cisco.

Abu Dhabi Emirate, United Arab Emirates

• Short Term project, Migration windows 7, windows 8.1to Windows 10.
• Deploying windows 10 images to new Desktop PCs by means of Config Manager 2012, MDT 2010 and windows deployment service.
• Training of end users/super users, as required.
• Installation and upgrade of equipment coveringnetwork devices, desktops, peripherals and OS builds.
• Ensure configuration management is maintained.
• Amend processes and training materials as required.