Digital Era Hub was founded to address the gap in client engagement observed in the design of internal process automation. With the focus on integrating marketing strategies into operational workflows to enhance overall efficiency and client involvement.• Strategic Planning and Vision: Setting the overall direction and sales strategy. This involves understanding market trends, identifying opportunities for growth, and ensuring that the company remains at the forefront of process automation and marketing integration.• Leadership and Team Management: Leading and motivating a team of professionals. This includes hiring 6 skilled individuals, fostering a productive and innovative work environment, and ensuring that the team aligns with the company's vision and goals.• Client Engagement and Relations: Building and maintaining strong relationships with clients, understand client needs, gather feedback, and ensure that services are meeting or exceeding their expectations.• Financial Management: Overseeing the P&L. This includes budgeting, forecasting, ensuring profitability, and making strategic decisions based on financial data.• Operations Oversight: Ensuring that the operational aspects run smoothly. This includes overseeing the integration of marketing into operational processes and ensuring that projects are delivered efficiently and effectively.• Networking and Partnerships: Establishing and maintaining strategic partnerships and networks that can benefit the business, including collaborations with other companies, industry leaders, and technology providers.

• Set strategy and objectives, ensuring team of 3 employees achieves satisfaction of 1000+ subscribers• Manage social presence and online brand image, for 50K+ brand engagers

Catalyst Connect acquired the Zoho department in Cloudbakers to become one of the top Zoho’s partners in the US. I started my role with Cloudbaker and as part of the acquisition, Catalyst Connect transitioned the top performers to the new operation, where I started as Senior Cloud Solution Architect – Zoho• Meeting various stakeholders and key decision makers to assess the business requirements and system architecture currently in place and working with technical staff to recommend solutions to improve it• Own & lead clients journey from cold leads to closing following consultative sales approach and add one piece of value to each sales stage• Serve as a strategic partner and trusted advisor to clients, uncovering new collaboration opportunities• Orchestrating the system implemenation by analyzing the client’s requirements and provide supervision and guidance to the development teams.• Document and monitor requirements needed to institute proposed updates• Providing updates to stakeholders on product development processes, costs, and budgets• Continually researching current and emerging technologies and proposing changes where needed• Develop the SOW and negotiate contracting terms & conditions• Build and manage the relationship with the Zoho team• Prepare weekly, monthly, and quarterly reports and sales forecasting

Cloudbakers is a certified Google Cloud Premier Partner, and Zoho Premium Partner bringing together our 50% tech skills and 50% people skills to take businesses to the top of its game through cloud migration solutions and person-to-person support

Leading digital transformation agency in Turkey partnering with Google, Zoho, Shopify, and Reviews.io to serve local and international markets with turnkey tolerated solutions by combining digital marketing and cloud solutions.• Created short and long term objectives for company in collaboration with board members; developed marketing and business development strategies and ongoing plans ensuring alignment with objectives• Hired 4 core business teams (Sales, PM, HR, Finance), reaching stable break-even point within first 8 months of operation• Coached solution sales and account development strategies, led sales team and implemented consultative sales process, securing 40+ enterprise deals within 18 months• Collaborated with Project Manager and technical team to improve customer and seller experience, leading to 95% increase in client satisfaction• Created company marketing plans, including 2 events and online presence on Website, Google, Facebook, Instagram, and LinkedIn, assuring correct implementation of marketing initiatives (paid and organic) by tracking effect of each campaign on CRM, resulting in generation of 2000+ processed business leads in 18 months• Researched new market opportunities and linked them with international solution providers, driving successful partnership with Google, Zoho, Shopify and Reviews.io

International call center outsourcing company with 8,500+ employees across 11 countries representing Google for Google Ads Sales in Turkey and MENA countries• Led 3 teams of 16 staff members to drive SMB sales of Google for MENA region• Implemented, trained, and coached consultative sales process for all 3 teams, leading to over-achievement of sales target for 6 consecutive quarters • Prepared bottom-up planning for sales teams' target and performance KPIs and combined this with top-down planning from Google top management to reach final approved quarterly plans • Performed quality assurance for end-to-end sales process and discussed QA results and action points with respective sales and management teams, resulting in increased QA scores for all teams by average of 30% YoY• Introduced compensation and motivation plans, resulting in lowest turnover among all teams (6% in first year and 0% in second year)• Prepared weekly, monthly and quarterly business review reports for Google's top management, reflecting all key operation activities, main KPIs, key action points and detailed analytical results based on each action

Charitable organization established in 1978 known as leading high standard organization with 29 worldwide missions• Set strategic direction at local level with full compliance of IFRC/ICRC standards and Sphere guidelines • Achieved on-time and on-budget delivery for all project components (water, sanitation, hygiene promotion) with overall project budget of $1.4M

Leading IT and system integrator company providing customers with comprehensive HRIS and integrated hardware solutions• Act as a sole point of contact for software sales in Erbil branch, exceeded company sales target of $300K within first year of operation• Arranged with team leaders and technical team to deliver solutions as designed, secured 100% of projects handover.

#1 HRIS provider for large companies in MENA region with 150+ staff and 2000+ successful implementations of HRIS system• Overachieved company sales target of $150K• Engaged and co-pitched with company's partners in Libya, Oman, Bahrain, Iraq, and Kuwait

Largest ERP provider in Syria, with in-house made solution Compass ERP

Local company selling Document Management System and integrating hardware to local market