Mohamad Elramly personal email
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Sales Supervisor and Account Manager with 23 years of experience and profound and broad expertise in every aspect of store management. Creates and promotes a caring customer service program for the entire staff. Coaches every employee toward individual goals. Establishes a retail environment that encourages positive customer experience and promotes the realization of sales targets. Seeking to obtain a Retail Management position that has a fast-paced environment and will allow for personal growth and career advancement.#sales #salessupervisor #foodandbeverage #accountmanager
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Operations OfficerAl Thuraya Consultancy™ Jan 2023 - PresentQesm El Maadi, Cairo, Egypt- Monitoring the status of our customer and where they are located, reporting incidents, accidents or threats to the wellbeing of our customers and company staff and evaluate the potential impacts these events may have on the transportation infrastructure that could lead to critical events and crisis/emergency situations. - Obtain information from a wide variety of communications. - Develop and maintain close working relations with officers from other location and offices around the world we operate in.- Oversee preparation and distribution of critical reports and alerts. - Keep track of assets and equipment distributed to teams.- Assure all reports, presentations, and briefings for the next crew change are timely, accurate, and fully coordinated.- Assist with emergency message dissemination as necessary.- Ensure that customer travel details and required services are reserved and updated in the system and mission board. - Perform other administration tasks as required. -
Key Account Sales SupervisorEgypt Foods Group Apr 2021 - Jan 2023Cairo, Egypt- Set a meeting with the representatives to review the reports submitted by the sales team daily to identify and setting objectives.- Divide the monthly target on the representatives according to each area and the number and type of clients therein.- Reviewing the balances of the store in order to be able to approve the items required for the representatives.- Follow up on the loading of representatives' cars.- Follow up the representatives' work and ensure their compliance with the itinerary and coverage plans.- Guiding representatives and solving their problems.- Review delegate returns to ensure that the returns policy is being implemented.- Follow up the work of representatives in the market through field visits.- Prepare regular reports of progress and forecasts.- Making the necessary reports and sending them to the direct manager.- Training and developing the skills of representatives. -
Team Supervisor At Philip Morris International – Duty FreeRashideen Egypt For Trade Company (L.L.C) Jul 2017 - Mar 2021Maadi- Plan data collection, sales reports, experimental studies, surveys, merchandising, etc.، and means to validate and ensure the reliability of this data. - Report regularly on sales results and expectations, market and competition, and trends to inform about the situation.- Develop, maintain, and improve relations with existing and potential clients.- Apply statistical methods to provide easy-to-read supportive information in the form of reports.- Monitor, collect, and analyze all relevant data to maintain a comprehensive knowledge of the market to detect trends, threats, and opportunities.- Ensure optimum stock levels and eliminate any possible out-of-stock situations to maximize selling objectives.- Reporting to the management immediately with any competitive activity in the market (price changes, promotions, new launches, etc.)- Prepare conclusions and forecasts based on data analysis.- Maintain frequent visits to Duty-Free Outlets based on the coverage plan set by the Duty-Free Manager and continuously seek potential changes to maximize coverage. -
Brand Ambassidor At Philip Morris International – Duty FreeRashideen Egypt For Trade Company (L.L.C) Mar 2015 - Jun 2017Maadi- Work closely with clients to maximize profitability by predicting and monitoring sales trends and accurately controlling stock levels. - Responsible for ensuring that the right amounts of goods are available in store being sold at the right price.- Supplying the Duty Free points of sale with products on daily basis.- Plan data collection, sales reports, experimental studies, surveys, merchandising, etc.، and means to validate and ensure the reliability of this data.- Applying the company's planogram and display.- Customer Service and Customer Satisfaction.- Ensure the maintenance and cleaning of PMI display units at the assigned POS.- Act as a supervisor in the assigned tasks. -
Technical Support Consultant, Nokia Middle East & AfricaTeleperformance Egypt Nov 2011 - Mar 2015Cairo-Front line support via voice calls and e-mails.-Troubleshooting a variety of technical and non-technical issues customer are having with their devices.-Provide technical support for level one escalation issues.-Perform miscellaneous job-related duties as assigned. -
International Account Rep, General Motors Middle EastRaya Contact Center Oct 2008 - Oct 20116Th October City-Handling calls regarding vehicles specifications and availability, dealers location,or asking for a test drive and brochure requests.-Making customer satisfaction surveys, data collection surveys.-Handling data collection campaigns.-Maintaining the relation between customers, dealers and General Motors Middle East.-Daily follow up on the customers complains.-Consultative representative regarding technical problems. -
Telesales AgentThe Call Center Company - C3 Feb 2008 - Sep 2008CairoDeliver prepared sales talks, describe products or services, in order to persuade potential customers to purchase a product or service. Explain products or services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, then active the service over the phone.
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Real Estate Marketing RepresentativeConcord Service For Real Estate Aug 2006 - Jan 2007Cairosearching for vacant apartments for sale or for rent furnished or semi furnished , dealing with the tenants from the beginning tell writing the contracts , dealing with the brokers in the areas I work in .
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Call Center AgentFirst Service Co. May 2006 - Aug 20066Th Of October CityCall the clients to determine a specific time to send the company agent to collect the service subscription fees.
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Assistant ManagerHanbit System Co. Ltd. Jun 2003 - Mar 2006Cairo-Data base maintenance.-Networking maintenance.-Internet researching.-Karaoke data making.-Karaoke events organizing in Marina and Cairo.
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Branch ManagerMacrobiotic Center Feb 2002 - Jun 2003Cairo-Contacted potential clients to promote the center service and product.-Followed-up on customers inquiries in a friendly and efficient manner.-Contact the merchandise resources and the customers, and create business relations with them.
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Accountant & Public RelationsDar El Mokattam Hospital Jun 2000 - Jan 2002CairoHandling residents patients accounts.
Mohamad Elramly Skills
Mohamad Elramly Education Details
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Arts
Frequently Asked Questions about Mohamad Elramly
What company does Mohamad Elramly work for?
Mohamad Elramly works for Al Thuraya Consultancy™
What is Mohamad Elramly's role at the current company?
Mohamad Elramly's current role is Sales Supervisor.
What is Mohamad Elramly's email address?
Mohamad Elramly's email address is mo****@****ail.com
What schools did Mohamad Elramly attend?
Mohamad Elramly attended The American University In Cairo, Cairo University.
What are some of Mohamad Elramly's interests?
Mohamad Elramly has interest in Chess Walking Traveling Reading, Chesswalkingtravelingreading.
What skills is Mohamad Elramly known for?
Mohamad Elramly has skills like Customer Satisfaction, Account Management, Team Leadership, Customer Service, Business Analysis, Crm, Teamwork, Sales Operations, Direct Sales, Sales, Call Center, Sales Management.
Who are Mohamad Elramly's colleagues?
Mohamad Elramly's colleagues are Dler Nader, Eric Stratton, Ramy Kishar, Khaled Fathy, Sohel Zakir, Abrar Ahmed, Mohamed Bayomi.
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