Mohamad Sameer Moisdeen Email & Phone Number

Mauritius

Responsible for Smooth running of the Complex Ensure all inventories are done prior to arrival and departure client Responsible of the Housekeeping Manage a team of cleaning Lady and handyman Do all the purchase for the Complex Do Roster and daily Planning for cleaning lady and handyman. Do all the Checking and Check out for all guests.

Tombeau Bay Mauritius

• To ensure that all areas under his/her control are maintained to the highest standards of cleanliness and tidiness• To ensure that rooms are properly cleaned, supplied, equipped and checked• To inform Reception/Housekeeping Coordinator of room status• Monitor VIP rooms and assist with special requirements• Provide training to room attendants • To plan deep cleaning Schedule and daily cleaning schedule.• To prepare Roster of all Room Attendant Associates.• To use opera and Star Guest as per request.• To conduct any cognate duties as assigned by the Executive Housekeeper

Veranda Pointe Aux Biche

• Provide a housekeeping service within area of work• Plan and supervise daily housekeeping operation in a commercial hospitality environment • Apply safety and security in housekeeping • Apply time management concepts and methods in business situation as a supervisor• Maintain personal presentation in the work place• Receive and resolve customer complaints about products or services, in a hospitality environment • Provide customer service in the tourism and travel industry • Demonstrate knowledge of the tourism industry in Mauritius• Demonstrate knowledge of communication and customer service skills in the workplace• Read write and converse in English, French & Italian for the hospitality industry• Apply and demonstrate team building principles and skills• Demonstrate knowledge of quality of its management • Provide Special attention to VIP• Follow up with maintenance work• Plan and organise task (roster) • Apply sustainable environmental management practices as workplace supervisor • Use hospitality selected software to input data• Maintain housekeeping supplies• Surprise guest by keeping different kind of animal made with towel in the room• Prepare task list for Room Attendant• Provide On Job Training to Room attendant • Maintain cleanliness and quality • Control of minibar, amenities, material and equipment• Provide quality and excellent service• Exceed guest satisfaction• Handling guest complaint and provide solution.

Celebrity Century

• Maintain the housekeeping daily activities for state rooms in the ship. • Vacuum all rooms including cleaning furniture, dusting and cleaning bathrooms. • Ensure clean uniforms and maintain positive working relationships to the guests. • Ensure standards of state rooms are maintained.• Maintain list of vacancy rooms ready to clean. • Keeping the check on towels and bathroom amenities.• Solved guest problems to exceed customer expectations. • Collected and delivered the luggage to and from guest state rooms.• Attended periodic meetings organized by housekeeping manager.• Attended Safety Drill training held on the ship.

Le Meridien Ile Maurice

Linen Supervisor• Check inventory of room linen and Food n Beverage linen• Conduct the monthly storage inspection of inventory• Maintain Inventory articles in stock, such as table linens, bed sheets, towels and uniforms.• Responsible for training and developing linen attendants and linen keepers.• Coordinating with the Housekeeping Manager to ensure that safety, sanitation standards and procedures within the linen department are followed.Linen Attendant • Handle the tasks of sending and receiving the Linen to and from laundry• Check the count of dirty linen and fresh linen quantity• Reporting any discrepancy of towels and bathrobes to Linen Supervisor• Providing the guest linen supplies• Keeping the check on stock of linen• Perform duties as described by Linen supervisor• Washing, drying, folding and sorting of clothing, linens, bedding and towels.• Keeping washers, dryers, floors, and building clean daily.• Maintaining a neat, orderly look to shelves in Linen, Laundry and Folding Rooms.Room Attendant • Cleaning all guest rooms• Following the hotel cleanliness standards• Provide room service to VIP room guests• Presenting pleasant and polite manners whiletalking to guests• Perform all other assigned tasks as per the instructions of executive housekeeper• Working alongside other housekeeping attendants,maintaining good work relations• Attending the meetings and trainings held within housekeeping department

Nc 4, Housekeeping Department

Maintain housekeeping supplies Provide a housekeeping service within area of work Maintain the housekeeping service Plan and supervise.

Ntc 3, Housekeeping Department