Provided technical support for internal employees and assisted in the management and operations of data centers.Installed and maintained hardware and software for employees resulting in increased productivity.Assisted in the management and operations of data centers resulting in efficient data center operations.Provided technical support for internal employees resulting in increased customer satisfaction.

Maintained integrity of global data centers resulting in no downtime.Racked and cabled servers and other equipment resulting in efficient and effective data center operations.Participated in expansion planning for all DRW data centers resulting in increased capacity and scalability.Monitored environmental conditions of all data centers resulting in optimal A/C and power conditions for data centers and facilities.Maintained documentation and improved accuracy and efficiency of data center operations.Performed Windows & Linux server administration resulting in optimal performance of servers.Assisted in the management and operations of data centers for multiple clients.Performed network infrastructure cabling resulting in efficient data center operations.Maintained documentation of architecture details, procedures, and other relevant data resulting in improved accuracy and efficiency of data center operations.Provided technical support for clients resulting in increased customer satisfaction.