Mohamed Fouad Email & Phone Number

Experienced and agile Customer Success Executive (FinTech) with +2 year of experience and a total of +4 years of experience in the Telecommunications and FMCGs sectors, +3 years of them as an Agents and Aggregators (Account Manager) and 3 trade marketing internships.Armed with extensive experience in the dynamic field of FinTech, specifically in the realm of digital payment systems and financial services. Recognized for a proven track record in managing client relationships and accounts, utilizing exceptional troubleshooting abilities to ensure optimal customer experiences. Proficient in CRM software and Google Docs, and effectively boosting my account management, business development, and Customer Relationship Management (CRM) skills. Exhibits the ability to convey complex information to diverse audiences, leveraging expertise in public speaking and engaging listeners. Committed to driving customer satisfaction and cultivating enduring partnerships in the ever-evolving FinTech landscape.In addition to that, I hold a Bachelor of Business Administration (B.B.A.) with a major in Marketing and Sales from the School of Business, Cairo University's joint program with Georgia State University, and I also believe that the only way to stay relevant is to keep learning, so every week I strive to pick up at least one new technique that I can work into my skills. All of those opportunities enriched my field of expertise in:-Customer Success-Customer Relationship Management (CRM)-Customer Satisfaction-Financial Analysis-Customer Experience-Salesforce.com-Customer RetentionIt's going to be my absolute honour to provide my services to you. I'm a very professional individual who is eager to give 100% of my energy and concentration and give you all my knowledge to give you high-quality services, I will always try my best to exceed expectations no matter what.Mohamad FouadMohamed.Fouad.Mokhtar@gmail.com

Listed skills include Teamwork, Marketing, Research, Public Relations, and 11 others.

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  Cairo University

  Marketing - School Of Business - Georgia Program